Дія
Business Profile
Core Value Proposition
Дія provides online access to government services through a single portal, enabling online registration of businesses (FOP), benefits, licenses and permits, and access to official documents and extracts.
Target Customer
Citizens of Ukraine and entrepreneurs seeking online government services.
Key Differentiator
Unified, government-backed portal with integrated electronic signing and the ability to obtain official documents and licenses digitally in one place.
Implementation Timeline
Some actions can be completed quickly online; for example, submissions are advertised as taking as little as 20 seconds for certain processes (e.g., driver’s license replacement).
Pain Points
- 1Need for convenient online access to government services without visiting offices.
- 2Ability to sign documents online and securely verify identity.
- 3Consolidated access to official documents and extracts (vytiahy) in one place.
Key Features
- 1Catalog and navigation of government services (Каталог послуг/Громадянам/Підприємництво).
- 2Electronic signatures and online signing of documents.
- 3Access to довідки та витяги (documents and extracts) in one place.
- 4Support for grants, pensions and social aid (e.g., єРобота, репарації RD4U, єОселя).
- 5Автоматична реєстрація ФОП (automatic business registration) and other online service flows.
Target Customer Industries
Client Results
- 1350+ thousand Ukrainians renewed or replaced driving licenses online via Дія (driver's license replacement).
- 220+ thousand families obtained housing through єОселя (housing program) via Дія.
Competitive Advantages
- 1Single portal for a wide range of government services.
- 2Integrated electronic signatures for online document signing.
- 3Centralized access to licenses, permits, and official extracts.
- 4Supports rapid government programs and grants (e.g., veteran grants, housing programs, Репарації).
Key Benefits
Additional Product Information
Product Description
State services online portal providing centralized access to government services, electronic signing, licenses, permits, housing programs, grants and official document retrieval.
Target Market
Citizens and businesses in Ukraine seeking digital government services
Unique Value Proposition
A single, official government platform delivering online services, identity verification, electronic signing, and access to official documents without visiting offices.
Technical Requirements
Modern web browser; portal authentication; cookies enabled; ability to use electronic signature to sign documents online.
Pricing Model
Not disclosed in content
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