AccèsD

Business Profile

Core Value Proposition

AccèsD provides online and mobile banking services to manage your finances on a daily basis via Desjardins' mobile app or a computer.

Target Customer

{"Individuals (Desjardins members/clients)","Businesses (AccèsD Affaires users)"}

Key Differentiator

{"Cooperative financial institution with nationwide presence in Canada","Integrated digital tools including an AI-assisted feature (Alvie) for budgeting and spending insights","Security features such as security alerts and 2-step verification","Biometric login (fingerprint/facial recognition) and support for mobile payments (Apple Pay, Google Pay)","Mobile cheque deposits and automated/scheduled transfers","Budgeting and project planning tools (Mon budget, Mes projets) and debt management guidance"}

Implementation Timeline

Value available immediately upon enrollment and use of AccèsD on mobile app or computer; features are designed for ongoing daily use.

Pain Points

1Need secure, convenient access to finances from anywhere via online or mobile channels
2Difficulty managing payments, transfers, and bills efficiently
3Desire for budgeting, savings goals, and debt management support within banking

Key Features

1Online and mobile account access and management (AccèsD and AccèsD Affaires)
2Transfers between accounts, transfers between people, and Interac transfers
3Bill payments and mobile/remote cheque deposits
4Automatic deposits and recurring transfers (Versements automatiques, REER/CELI planning support)
5Budgeting and project planning tools (Mon budget, Mes projets) and debt management guidance
6Alvie virtual assistant for financial tips based on transactions
7Security alerts (insuffisance de fonds, solde minium atteint, échéance de paiement, etc.)
8Biometric login and 2-step verification
9Mobile payments via Apple Pay/Google Pay and Apple Watch/Wear OS compatibility

Target Customer Industries

Client Results

1Faster and more convenient management of financial requests and transactions via mobile/online channels
2Improved budgeting, savings goals, and debt management through integrated tools
3Enhanced security and fraud prevention through alerts and biometrics
424/7 access to banking functions (transfers, payments, views, deposits)

Competitive Advantages

1Desjardins is described as a large cooperative financial institution with nationwide presence in Canada
2Integrated digital banking features (Alvie, budgeting tools, security alerts) within a single platform
3Biometric login, 2-step verification, and security alerts for fraud prevention
4Mobile/online capabilities include deposits, bill payments, transfers, and Interac options
5Support for multiple devices (mobile app, Apple Watch, Wear OS) and mobile payment ecosystems

Key Benefits

1Convenient 24/7 access to banking services

2Robust security features (alerts, 2-step verification, biometrics)

3Automated payments and scheduled transfers

4Integrated budgeting, savings and debt management tools

5Mobile cheque deposits and support for Apple Pay/Google Pay

6Seamless experience across mobile and desktop

Additional Product Information

Product Description

AccèsD is Desjardins' online and mobile banking platform that enables customers to manage their finances daily via a mobile app or computer, including transfers, bill payments, deposits, budgeting tools, and more.

Target Market

Individuals and businesses in Canada seeking online and mobile banking solutions via Desjardins services

Unique Value Proposition

A cooperative, countrywide online/mobile banking platform (AccèsD) that combines everyday banking, budgeting and planning tools with AI-assisted insights, strong security, and broad device compatibility.

Technical Requirements

{"Desjardins mobile app (iOS/Android)","Biometric authentication (fingerprint/facial recognition)","Apple Watch and Wear OS compatibility","Internet access for online/remote banking"}

Pricing Model

Not disclosed

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