Agenzia per l'Italia Digitale (AgID)
Business Profile
Core Value Proposition
Agenzia per l'Italia Digitale (AgID) provides governance, guidelines, and oversight to accelerate and coordinate the digital transformation of public administrations and the delivery of digital services to citizens.
Target Customer
Public administrations, private sector organizations involved in digital public services, and citizens.
Key Differentiator
Comprehensive, centralized governance framework combining identity management, accessibility, procurement, data reuse, security, and open standards, with ongoing monitoring and capacity building via AgID Academy.
Implementation Timeline
Not specified in the content
Pain Points
- 1Fragmented digital public services requiring a unified, user-centered approach with improved accessibility
- 2Need for secure, interoperable digital identity (SPID) and eIDAS-based services across public and private providers
- 3Complex procurement, contract monitoring, and data management processes requiring standardization and oversight
Key Features
- 1Ambiti di intervento (areas of intervention) including Identity digitale, Intelligenza artificiale, Accessibility e usabilità, Appalti innovativi, E-Procurement, Open Data, Riuso e Open source, Sicurezza
- 2Linee Guida (Guidelines) for design, development, governance and preservation of digital services
- 3SPID and eIDAS integration for digital identity and trusted services
- 4Monitoraggio contratti (contract monitoring) and governance over public procurement
- 5AgID Academy for training and capacity building
- 6Single Digital Gateway and digital inclusion initiatives (Citizen inclusion)
- 7Riuso e Open Source and Open Data initiatives
Target Customer Industries
Decision Makers
- 1Sottosegretario
- 2Difensore Civico per il Digitale
- 3Responsabile per la Transizione al Digitale
Client Results
- 1SPID identities issued: 41,422,515 (as of 5 October 2025)
- 2Pages analyzed: 4,000,000 (web analytics metric)
Competitive Advantages
- 1End-to-end governance framework covering guidelines, standards, procurement, security, and data reuse
- 2Emphasis on accessibility, usability, and inclusivity for citizens
- 3Strong emphasis on interoperability and open source/reuse
- 4Training and capability development via AgID Academy
- 5Integrated identity infrastructure via SPID and eIDAS
Key Benefits
Additional Product Information
Product Description
Italian public administration digital agency that defines guidelines, standards, and monitors digital transformation, with a focus on identity, accessibility, procurement, data management, security, and open data.
Target Market
Public administrations and private sector partners implementing digital government services; citizens.
Unique Value Proposition
AgID coordinates and accelerates Italy's digital transformation by providing a centralized set of guidelines, standards, and oversight across identity, accessibility, procurement, data reuse, and security, supported by training programs and ongoing monitoring.
Technical Requirements
Not explicitly specified in the content
Pricing Model
Not specified
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