AnyDesk

Business Profile

Core Value Proposition

AnyDesk provides fast, secure remote desktop software for remote access, remote support, and remote work across devices.

Target Customer

{"IT departments and help desks","Technical support teams","Educational institutions and researchers","Organizations needing remote device management and collaboration"}

Key Differentiator

DeskRT codec enabling high frame rates with low latency, latency under 16 ms on local networks, 60 fps, cross-platform support, on-premises deployment, branding and customization via a Custom Client generator, plus strong encryption and security features.

Implementation Timeline

Rapid deployment: download a small 3.7 MB file, launch, and start using AnyDesk immediately; no installation or admin privileges required for quick start.

Pain Points

1High latency and performance issues in remote sessions
2Need for secure, encrypted remote access with authentication options
3Managing and branding a fleet of devices across multiple platforms (cloud or on-premises)

Key Features

1Remote Desktop, Remote Support, Remote Work, Remote Access
2Mobile Device Support
3Cloud vs On-Premises deployment (Cloud or On-Premises)
4DeskRT codec delivering high performance: 60 fps, under 16 ms latency, low bandwidth
5Unattended and Interactive Access, File Transfer
6Custom Client generator, branding options, Group Policies, REST-API, SSO, 2FA, On-Premises option

Target Customer Industries

Client Results

1Faster IT issue resolution and issue resolution efficiency
2Real-time remote collaboration and support across devices
3Secure, controlled access with granular permissions and on-premises options

Competitive Advantages

1DeskRT codec enables high-performance, low-latency remote sessions
2Very low latency (below 16 ms on local networks) and high frame rates (60 fps)
3Very efficient bandwidth usage (as low as 100 kb/s)
4Cross-platform compatibility and branding/customization options
5On-Premises deployment option and Group Policies/REST-API for enterprise control

Key Benefits

1Time-saving remote access and support

2Secure, encrypted connections and robust authentication options

3Cross-platform compatibility

4Branding and customization options for a consistent user experience

5Flexible deployment options (Cloud or On-Premises) and enterprise management features

Case Studies & Success Stories

Spidercam Case Study

Case #1

Shows how Spidercam uses AnyDesk to ensure camera performance at sporting events.

Additional Product Information

Product Description

AnyDesk is a fast remote desktop software enabling secure remote access, remote support, and remote work across devices, with options for cloud or on-premises deployment and extensive customization.

Target Market

Enterprises, IT departments, education institutions, service desks, and organizations needing remote device management and collaboration.

Unique Value Proposition

High-performance, cross-platform remote desktop powered by the DeskRT codec with ultra-low latency, combined with flexible deployment (Cloud or On-Premises) and deep customization (branding, client generator, policies, and REST-API).

Technical Requirements

Windows MSI deployment, macOS PKG option, deployment via device management tools or batch scripts for On-Premises, REST-API for integration, Group Policies for centralized management; supports cross-platform clients (Windows, macOS, Linux, Android).

Pricing Model

{"{\"plan\":\"Solo\",\"description\":\"1 licensed user, 1 connection; 1-3 devices; Mobile device support\",\"price_per_month\":21.52,\"billing\":\"billed annually (20% off from 26.90)\"}","{\"plan\":\"Standard\",\"description\":\"20 licensed users in a team; Up to 500 managed devices; Standard user management\",\"price_per_month\":39.92,\"billing\":\"billed annually (20% off from 49.90)\"}","{\"plan\":\"Advanced\",\"description\":\"100 licensed users in a team; Up to 1000 managed devices; Advanced user management\",\"price_per_month\":89.52,\"billing\":\"billed annually (20% off from 111.90)\"}"}

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