Baylor Medicine

Business Profile

Core Value Proposition

Baylor Medicine provides compassionate, innovative, evidence-based healthcare as Houston's premier academic medical practice.

Target Customer

{"Patients seeking medical care in Houston and families","Referring health professionals / healthcare providers"}

Key Differentiator

Academic medical practice that combines patient care with teaching and research within Baylor College of Medicine in Houston.

Implementation Timeline

Same-day response for appointment requests submitted before 2 p.m.; immediate usability of online scheduling and MyChart upon access

Pain Points

1Accessing timely appointments and responses to appointment requests
2Coordinating care across multiple specialties
3Managing scheduling, patient information, and billing/insurance details

Key Features

1Specialties including Cardiovascular Care, Oncology, Neurosurgery, and Primary Care
2Online appointment requests (Online Request Now)
3MyChart patient portal for established patients
4Accepted Insurance and Pay My Bill options

Target Customer Industries

Client Results

1Faster responses to appointment requests (same-day response if requested before 2 p.m.)
2Improved access to care and information via online tools (MyChart, online scheduling)
3Comprehensive care across multiple specialties

Competitive Advantages

1Affiliation with Baylor College of Medicine enabling an academic medicine approach (care, education, research)
2Convenient online scheduling and patient portal (MyChart)
3Multiple specialty areas providing broad care options
4Accepted insurance plans and clear billing options

Key Benefits

1Compassionate, evidence-based care

2Wide range of specialties (cardiovascular, oncology, neurosurgery, primary care)

3Accessible scheduling and communications via online requests and MyChart

4Billing transparency and insurance acceptance

5Patient-centered care coordination

Additional Product Information

Product Description

Houston-based academic medical practice delivering compassionate, evidence-based healthcare across multiple specialties, with integrated patient care and access tools.

Target Market

Patients in Houston seeking medical care; health professionals seeking referrals

Unique Value Proposition

Academic medicine that integrates patient care with teaching and research in a single system

Technical Requirements

Access to online appointment requests and MyChart; internet access required (not explicitly specified in content)

Pricing Model

Pricing not disclosed; accepted insurance plans are noted

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