Bike Index
Business Profile
Core Value Proposition
Bike Index provides a free, secure bike registry and recovery network that helps people register bikes and recover stolen bikes.
Target Customer
Individual bike owners seeking to register bikes and recover lost/stolen bikes, plus organizations such as bike shops, cities, schools/universities, community groups, and law enforcement that use the registry for asset recovery and community safety.
Key Differentiator
A nonprofit, widely used registry described as the most widely used bike registry on the planet, offering free registration and a large network to alert and recover bikes.
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Bike theft or loss and the difficulty of proving ownership
- 2Fragmented or hard-to-access information when a bike goes missing
- 3Limited coordination among owners, shops, and authorities to recover stolen bikes
Key Features
- 1Register a bike with details (name, manufacturer, serial number, components)
- 2Alert the community when a bike is lost or stolen
- 3Community responses to identify and notify owners
- 4Support from partners and law enforcement to recover bikes at no cost
- 5Access to statistics, support resources, and an API for developers
Target Customer Industries
Client Results
- 11642030
- 2165715
- 316806
- 431830729
- 51793
Competitive Advantages
- 1Free to users with donations accepted (nonprofit model)
- 2Large, active registry with extensive recovery outcomes
- 3Community-driven alert system that can involve partners and law enforcement
- 4Public service oriented with a clear focus on returning bikes to owners
- 5Supports multiple customer types (shops, cities, schools, communities)
Key Benefits
Case Studies & Success Stories
Recovery via Marketplace listing (Sebastian)
Bike found on Bike Index's Marketplace and returned after the owner presented a Bike Index report; police were able to respond quickly.
Neighborhood recovery aided by police (Kathryn)
Bike recovered after a local report, with Seaside Police Department involvement following a notification from Bike Index.
Police-assisted recovery after landlord notice (Carol)
Bike located thanks to a landlord seeing a post and police recovery following Bike Index notification.
Community group involvement leading to recovery (Devon)
Seattle-area recovery efforts group on Facebook used Bike Index information to aid the recovery process with police involvement.
Pawn-shop recovery aided by shop owner (Damon)
A shop owner scanned the bike's serial in a pawn shop; police recovered the bike with Bike Index contributing to the process.
Additional Product Information
Product Description
Bike Index is a nonprofit bike registry that enables free bike registration, lost/stolen alerts to a community network, and collaboration with partners to recover bikes at no cost to owners.
Target Market
Individual bike owners and organizations that interact with bikes, including bike shops, cities (municipalities), schools and universities, and community groups, as well as law enforcement.
Unique Value Proposition
Free, widely used nonprofit bike registry that leverages a large community and partner network to alert and recover bikes quickly.
Technical Requirements
No explicit requirements stated; API documentation is listed in the site navigation, implying available developer resources.
Pricing Model
Free to users; donations are encouraged; operates as a 501(c)(3) nonprofit with tax-deductible donations (EIN 81-4296194).
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