Bloomreach Platform

Business Profile

Core Value Proposition

Bloomreach provides real-time, agentic personalization across 13+ channels powered by Loomi AI to drive growth, increase revenue, and build customer loyalty.

Target Customer

Marketing and e-commerce teams at brands and retailers seeking personalized customer experiences across multiple channels (retail, travel, beauty, food & beverages, financial services, etc.).

Key Differentiator

Agentic AI that self-optimizes campaigns from a single prompt with sub-millisecond response times, backed by 30+ patents and partnerships with Google Cloud and Nvidia, delivering real-time personalization and unified insights.

Implementation Timeline

Evidence of value within months: under 6-month payback (as cited in Bloomreach + Shopify integration context); other case results show improvements such as faster campaign creation and competitive gains within the same periods mentioned in case studies.

Pain Points

1Difficulty delivering personalized experiences at scale across many channels due to fragmented data and manual processes.
2Time-consuming campaign creation and management across multiple brands and markets.
3Limited real-time personalization or a lag between customer behavior and personalized messaging.

Key Features

1AI-powered marketing automation to personalize every customer interaction.
2Autonomous Marketing that builds self-optimizing campaigns from a single prompt.
3Autonomous Search for AI-native commerce search and merchandising.
4Conversational Shopping (AI-powered shopping assistant) for real-time guidance.
512+ or more channels support (email, SMS, etc.) and web/ecommerce personalization.

Target Customer Industries

Client Results

1Benefit Cosmetics achieved a 40% increase in revenue through personalized email marketing campaigns.
2TFG saw 39.8% higher Revenue per Visit from shoppers engaging with AI shopping assistant.
3Popeyes UK campaigns, fueled by unified customer data, made diners 3x more likely to return, boosting customer loyalty.
4Burton revenue uplift of 21 percentage points for categories using AI-driven search & merchandising.
5Alshaya Group spent 50% less time creating campaigns across its numerous brands and markets.
6N Brown increased revenue per search user by 59.73% using personalized search.
7TFG boosted online conversions by 35.2% with Clarity.

Competitive Advantages

1Real-time, agentic personalization across 13+ channels.
2Autonomous, self-optimizing campaigns from a single prompt.
3Low-friction data integration with systems like Snowflake and cloud partners (no IT heavy lifting reported).
4Unrivaled insights from real-time customer behavior combined with product data.
5Strong IP position with 30+ patents and high-profile AI partnerships (Google Cloud, Nvidia).

Key Benefits

1Real-time personalization across 13+ channels.

2Self-optimizing campaigns with minimal manual intervention.

3Increased revenue, conversions, and customer loyalty.

4Reduced time required to plan and execute campaigns.

5Unified data and insights to inform personalization.

Case Studies & Success Stories

Benefit Cosmetics Case Study

Case #1

40% increase in revenue through personalized email marketing campaigns.

TFG Case Study

Case #2

39.8% higher Revenue per Visit from shoppers engaging with AI shopping assistant.

Popeyes UK Case Study

Case #3

Unified customer data led to diners being 3x more likely to return, boosting loyalty.

Burton Case Study

Case #4

21 percentage point revenue uplift for categories using AI-driven search & merchandising.

Alshaya Group Case Study

Case #5

50% less time spent creating campaigns across multiple brands and markets.

N Brown Case Study

Case #6

59.73% higher revenue per search user through personalized search.

TFG Case Study – Clarity Impact

Case #7

35.2% increase in online conversions with Clarity.

Additional Product Information

Product Description

A platform delivering AI-powered personalization and autonomous marketing capabilities across channels, combining marketing automation, autonomous search, and AI-driven shopping experiences.

Target Market

Brands and retailers spanning Retail, Travel, Beauty, Food & Beverages, Financial Services, B2B, iGaming, Jewelry, Fashion, and D2C brands seeking scalable, real-time personalization.

Unique Value Proposition

Agentic AI-driven personalization that learns and optimizes in real time across channels, backed by patents and AI partnerships, delivering unified customer insights and autonomous campaigns at scale.

Technical Requirements

Snowflake integration available with Loomi AI; real-time data synchronization with import/export options; 15-minute sync updates; supports one-time or recurring data imports; emphasizes data governance and privacy controls.

Pricing Model

Pricing details are not disclosed in the provided content; there are multiple pricing packages (Marketing Automation, Autonomous Search, Conversational Shopping) with a note to request a demo.

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