Changi Airport website
Business Profile
Core Value Proposition
Changi Airport website provides travel information, planning tools, promotions, and experiences for travelers at Singapore's Changi Airport.
Target Customer
Travelers using Changi Airport, including arrivals, departures, and transit passengers; visitors to Singapore.
Key Differentiator
An integrated, one-stop travel hub offering flight status, terminal guides, transport directions, services (special assistance, lounges, hotels), shopping and dining guidance, plus experiences like Free Singapore Tours and Jewel Changi Airport information.
Implementation Timeline
Not specified in the content.
Pain Points
- 1Navigating multiple terminals and transport options within Changi Airport
- 2Understanding entry requirements, immigration, security, and transit rules
- 3Finding and accessing lounges, hotels, shops, dining, and other services for a smooth travel experience
Key Features
- 1Flight Information (arrival/departure lists, airline information)
- 2Terminal Guides and Airport Maps (Terminals 1-4, Jewel Changi Airport)
- 3Transport & Directions (Getting to/around Changi, transfers between terminals and Jewel)
- 4Special Assistance and Accessibility (for Persons with Reduced Mobility, disabilities, etc.)
- 5Lounges, Hotels, Dining, Shopping, and Experiences (Dine & Shop, shopping categories, Jewel, Changi Pay, Changi Rewards)
Target Customer Industries
Competitive Advantages
- 1Comprehensive, end-to-end airport information in a single platform
- 2Dedicated guides for arrivals, departures, transit, and getting to Singapore
- 3Access to attractions and experiences (e.g., Free Singapore Tours, Jewel Changi Airport) and promotions
Key Benefits
Additional Product Information
Product Description
A web-based hub offering flight information, guides, promotions, and planning tools to help travelers navigate Changi Airport, Jewel Changi Airport, and related services.
Target Market
Travelers, transit passengers, and visitors using Changi Airport and Singapore.
Unique Value Proposition
One-stop, authoritative source for travel information, terminal navigation, transport logistics, and experiences at Changi Airport and Jewel Changi Airport.
Technical Requirements
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Pricing Model
Not specified in the content.
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