China Highlights
Business Profile
Core Value Proposition
China Highlights provides personalized travel experiences in China through tailor-made private tours with dedicated support.
Target Customer
International travelers seeking customized China itineraries, including first-time visitors, families, and travelers desiring private, advisor-led planning and local services.
Key Differentiator
1:1 dedicated travel advisor support, company-managed local services across China, and explicit emphasis on visa-free planning and flexibility, backed by a large review base (10,000+ reviews, ~98.8% 5-star).
Implementation Timeline
Planning support available immediately with instant responses; ongoing 24/7 support during travel; value realized through tailored itineraries and managed local services
Pain Points
- 1Complexity of planning a customized China itinerary across many destinations and regions
- 2Ensuring reliable local services and guides across China
- 3Navigating visa-free options and entry rules for multiple countries
Key Features
- 1Tailor-made private tours and itineraries
- 21:1 travel advisor support for planning and booking
- 3Company-managed local services across China
- 4Visa-free travel guidance and itinerary planning for eligible travelers
- 524/7 emergency support and access to trusted local guides
Target Customer Industries
Decision Makers
- 1Travel Advisor
- 2Guide
- 3Driver
Client Results
- 1High customer satisfaction evidenced by 10,000+ reviews and 98.8% 5-star rating
- 2Private, tailor-made itineraries with dedicated planning support
- 3Access to visa-free travel options and policy guidance
- 4Reliable local services with 24/7 emergency support
Competitive Advantages
- 11:1 dedicated travel experts for planning and booking
- 2Company-managed local services across China
- 3Instant response and direct connections for flexibility
- 4High volume of verified reviews (10,000+; ~98.8% 5-star)
- 5Explicit visa-free travel guidance for multiple country scenarios
Key Benefits
Case Studies & Success Stories
Beijing private guide Tom – punctual, knowledgeable, and flexible
Tom provided timely explanations, local history details, restaurant recommendations, and adaptability to requests; praised for reliability and suggestions.
Private guide Mark – English-speaking and flexible during sensitive logistics
Mark offered engaging stories and tips; worked with driver Joe to navigate restricted areas around Tiananmen Square during a military parade.
Bruce – Great Wall Mutianyu guide and photographer
Bruce helped with the Great Wall experience and served as a helpful photographer and logistical support.
Additional Product Information
Product Description
China Highlights offers personalized travel experiences in China with tailor-made private tours and company-managed local services, supported by dedicated travel advisors and visa-free planning information.
Target Market
International travelers seeking customized China itineraries, including first-time visitors and families; travelers requiring private guides and reliable local services
Unique Value Proposition
1:1 expert planning with dedicated travel advisors, company-managed local services across China, visa-free planning options, and strong customer satisfaction supported by extensive traveler reviews
Technical Requirements
Not specified in the content
Pricing Model
Pricing model not disclosed publicly; described as tailor-made tours at reasonable local prices
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