Cincinnati Children’s Hospital Medical Center (Cincinnati Children’s)

Business Profile

Core Value Proposition

[Cincinnati Children's Hospital Medical Center] provides pediatric care, research and education for infants to adolescents, positioning itself as an international leader in pediatric medicine, research and education.

Target Customer

{"Parents and guardians seeking pediatric care for their children","Pediatric healthcare professionals","International patients seeking care at Cincinnati Children's"}

Key Differentiator

An international leader in pediatric medicine, research and education with a broad network of locations, integrated clinical care, ongoing research, and education programs, plus patient-focused tools like MyChart, online second opinions, and 24/7 Virtual Urgent Care.

Implementation Timeline

Not explicitly specified in the content; available access options include 24/7 Virtual Urgent Care and online scheduling tools for timely care

Pain Points

1Need rapid access to pediatric care and urgent evaluation
2Complex scheduling across multiple services and locations
3Desire for expert second opinions and reliable patient resources

Key Features

1Online scheduling for new patient visits across multiple specialties
2MyChart patient portal for scheduling and medical records
3Save My Spot for urgent care wait-time management and 24/7 Virtual Urgent Care
4Online Second Opinion from Cincinnati Children's specialists
5ExtensiveLocations and Neighborhood locations (e.g., Burnet Campus, Liberty Campus, and others) for easier access

Target Customer Industries

Decision Makers

1Social Worker (MSW, LISW)
2Child Life Specialist (CCLS)

Client Results

1Amari's Story: Amari needed surgery for a rare form of cancer and received care from Cincinnati Children's Surgical Oncology Center and Proton Therapy Center
2Caroline's Story: Caroline's kidney surgery was a success thanks to extensive pre-planning by Cincinnati Children's specialists and the generosity of a living donor
3Harper's Story: A second opinion at Cincinnati Children's helped a West Virginia family find a path forward after recurrent UTIs led to the discovery of a tumor above the kidney

Competitive Advantages

1Specialized pediatric care across many subspecialties
2Integration of clinical care with research and education
3Multiple access channels: in-person, urgent care, virtual care, and online second opinions
4Robust patient resources and support services
5Reputation as an international leader in pediatric medicine

Key Benefits

1Access to specialized pediatric care across many disciplines

2Flexible care delivery including in-person, urgent care, virtual care, and online second opinions

3Integrated research and education supporting cutting-edge treatments

4Comprehensive patient resources and support services

Case Studies & Success Stories

Amari's Story

Case #1

Amari needed surgery for a rare form of cancer and received care from Cincinnati Children's Surgical Oncology Center and Proton Therapy Center.

Caroline's Story

Case #2

Caroline's kidney surgery was a success thanks to extensive pre-planning by Cincinnati Children's specialists and the generosity of a living donor.

Harper's Story

Case #3

A second opinion at Cincinnati Children's helped a West Virginia family find a path forward after recurrent UTIs led to the discovery of a tumor above the kidney.

Additional Product Information

Product Description

A pediatric hospital network providing comprehensive medical care, research, and education for infants to adolescents, with multiple locations and online services.

Target Market

Patients and families seeking pediatric care; healthcare professionals; international patients

Unique Value Proposition

International leader in pediatric medicine, research and education with a wide network of locations, urgent care options, online second opinions, and robust patient resources.

Technical Requirements

Online scheduling tools and MyChart portal; Save My Spot and Virtual Urgent Care require internet access; some services have age/location restrictions; international patient processes exist

Pricing Model

Not specified in the content

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