Cincinnati Childrenās Hospital Medical Center (Cincinnati Childrenās)
Business Profile
Core Value Proposition
[Cincinnati Children's Hospital Medical Center] provides pediatric care, research and education for infants to adolescents, positioning itself as an international leader in pediatric medicine, research and education.
Target Customer
{"Parents and guardians seeking pediatric care for their children","Pediatric healthcare professionals","International patients seeking care at Cincinnati Children's"}
Key Differentiator
An international leader in pediatric medicine, research and education with a broad network of locations, integrated clinical care, ongoing research, and education programs, plus patient-focused tools like MyChart, online second opinions, and 24/7 Virtual Urgent Care.
Implementation Timeline
Not explicitly specified in the content; available access options include 24/7 Virtual Urgent Care and online scheduling tools for timely care
Pain Points
- 1Need rapid access to pediatric care and urgent evaluation
- 2Complex scheduling across multiple services and locations
- 3Desire for expert second opinions and reliable patient resources
Key Features
- 1Online scheduling for new patient visits across multiple specialties
- 2MyChart patient portal for scheduling and medical records
- 3Save My Spot for urgent care wait-time management and 24/7 Virtual Urgent Care
- 4Online Second Opinion from Cincinnati Children's specialists
- 5ExtensiveLocations and Neighborhood locations (e.g., Burnet Campus, Liberty Campus, and others) for easier access
Target Customer Industries
Decision Makers
- 1Social Worker (MSW, LISW)
- 2Child Life Specialist (CCLS)
Client Results
- 1Amari's Story: Amari needed surgery for a rare form of cancer and received care from Cincinnati Children's Surgical Oncology Center and Proton Therapy Center
- 2Caroline's Story: Caroline's kidney surgery was a success thanks to extensive pre-planning by Cincinnati Children's specialists and the generosity of a living donor
- 3Harper's Story: A second opinion at Cincinnati Children's helped a West Virginia family find a path forward after recurrent UTIs led to the discovery of a tumor above the kidney
Competitive Advantages
- 1Specialized pediatric care across many subspecialties
- 2Integration of clinical care with research and education
- 3Multiple access channels: in-person, urgent care, virtual care, and online second opinions
- 4Robust patient resources and support services
- 5Reputation as an international leader in pediatric medicine
Key Benefits
Case Studies & Success Stories
Amari's Story
Amari needed surgery for a rare form of cancer and received care from Cincinnati Children's Surgical Oncology Center and Proton Therapy Center.
Caroline's Story
Caroline's kidney surgery was a success thanks to extensive pre-planning by Cincinnati Children's specialists and the generosity of a living donor.
Harper's Story
A second opinion at Cincinnati Children's helped a West Virginia family find a path forward after recurrent UTIs led to the discovery of a tumor above the kidney.
Additional Product Information
Product Description
A pediatric hospital network providing comprehensive medical care, research, and education for infants to adolescents, with multiple locations and online services.
Target Market
Patients and families seeking pediatric care; healthcare professionals; international patients
Unique Value Proposition
International leader in pediatric medicine, research and education with a wide network of locations, urgent care options, online second opinions, and robust patient resources.
Technical Requirements
Online scheduling tools and MyChart portal; Save My Spot and Virtual Urgent Care require internet access; some services have age/location restrictions; international patient processes exist
Pricing Model
Not specified in the content
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