City of Long Beach Online Services (OpenLB)

Business Profile

Core Value Proposition

City of Long Beach Online Services provides residents, businesses, and visitors with centralized access to city information, services, permits, payments, and transparency tools (via the OpenLB platform).

Target Customer

{"Residents of Long Beach","Local businesses and vendors","Visitors / tourists","City employees"}

Key Differentiator

OpenLB transparency tools integrated with city services, providing a single portal for governance information, online services, and public data access.

Implementation Timeline

Not specified; value is implied to be available immediately for online services, with longer timelines for certain processes (e.g., permits) not detailed in the content.

Pain Points

1Difficulty accessing multiple city services from disparate pages (permits, payments, reports, etc.)
2Need for up-to-date, centralized information about meetings, agendas, and city resources
3Limited visibility into government actions and data without a unified, transparent platform

Key Features

1Online payments for utility bills
2Licenses and permits access
3Planning forms and permits
4Recreation class registration
5Online services and resources (Agendas, Minutes, Code Enforcement, Report a Crime, Report a Pothole, etc.)
6Open government and data tools (OpenLB) with maps and data catalogs

Target Customer Industries

Decision Makers

1Mayor
2City Council Member
3City Attorney
4City Auditor
5City Prosecutor
6City Manager
7City Clerk

Client Results

1Not explicitly specified in the available content

Competitive Advantages

1Integrated online services portal (Do. Pay, Licenses, Permits, Recreation, etc.)
2Transparency through OpenLB open government tools
3Official, centralized access to city information, services, and governance resources

Key Benefits

1Centralized access to city services (bills, licenses, permits)

2Online payments and service requests

3Transparency via OpenLB data and dashboards

4Access to meeting agendas, minutes, and city resources

5Support for doing business with the city

Additional Product Information

Product Description

Municipal government portal offering residents, businesses, and visitors centralized access to city information, services, permits, payments, and open government transparency tools.

Target Market

{"Residents of Long Beach","Local businesses and vendors","Visitors / tourists"}

Unique Value Proposition

An integrated, transparent government platform that combines online services with open government data and resources to streamline civic engagement.

Technical Requirements

Internet access and a web-enabled device to use the city’s online services portal; access to related apps and data tools (e.g., GO Long Beach apps, LBTV streaming, data catalogs).

Pricing Model

Not disclosed; city services may involve fees or charges as applicable to specific services (e.g., licenses, permits, utilities).

Companies Solving Similar Problems

Based on matching: problems solved, target roles, key features, industries

Boston.gov

Boston.gov provides official information and services for the City of Boston, helping residents and visitors access city resources and stay informed about local events and news.