札幌市公式ホームページ (City of Sapporo Official Website)

Business Profile

Core Value Proposition

札幌市公式ホームページ provides official City of Sapporo information, services, emergency contacts, and governance resources in one centralized online portal for residents, businesses, and visitors.

Target Customer

Residents of Sapporo, local businesses and organizations, researchers, and visitors seeking city information, services, applications, open data, or emergency guidance.

Key Differentiator

Official government portal with multi-language translation options, comprehensive city-wide information (emergency, services, open data, libraries, transit, etc.), and a centralized contact/search interface.

Implementation Timeline

Value is available immediately upon accessing the site; information is updated via 新着情報 and 広報資料, with 24/7 call center support for inquiries.

Pain Points

1Finding authoritative and up-to-date city information across many departments
2Navigating to the correct service or office for municipal procedures
3Accessing emergency and public safety information quickly

Key Features

1Centralized access to city information and services (検索, 申請書ダウンロード, 公共交通機関の案内, 公園/緑地検索, Open Data search)
2Emergency information and contacts (救急当番医, 緊急時の連絡先, 避難場所)
3組織案内 with main bureaus including 市長・副市長 and 主要局
4Public notices, 新着情報, 広報・報道発表資料, 広報さっぽろ
5Foreign language / 自動翻訳ページ allowing English, Chinese, and Korean translations
6Public services: 図書館の本やCDを探す, 施設を予約する, 公文書目録, オープンデータを探す

Target Customer Industries

Decision Makers

1市長
2副市長

Client Results

1Improved access to authoritative city information and services
2Faster navigation to relevant departments and procedures
324/7 availability of emergency information and a centralized call center for assistance

Competitive Advantages

1Official government source ensuring accuracy and legitimacy
2Multi-language automatic translation to aid non-Japanese speakers
3Broad coverage of city services, emergency information, and administrative contacts
4Integrated tools (open data, library searches, facility bookings, downloadable forms)

Key Benefits

1One-stop access to city information and procedures

2Reliable emergency contacts and disaster information

3Multi-language translation capability

4Open data and downloadable forms

5Directory of organizational structure and contact points

Additional Product Information

Product Description

Official portal for the City of Sapporo providing municipal information, services, emergency contacts, organizational structure, and public announcements; includes search, downloads, and multi-language support.

Target Market

Residents of Sapporo, local businesses, public institutions, researchers, and visitors seeking city services and information.

Unique Value Proposition

A centralized, official, multi-language portal that offers comprehensive city information, services, emergency guidance, and open data from the City of Sapporo.

Technical Requirements

JavaScript is required for full functionality; some features display a warning if JavaScript is disabled.

Pricing Model

Free to access

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