札幌市公式ホームページ (City of Sapporo Official Website)
Business Profile
Core Value Proposition
札幌市公式ホームページ provides official City of Sapporo information, services, emergency contacts, and governance resources in one centralized online portal for residents, businesses, and visitors.
Target Customer
Residents of Sapporo, local businesses and organizations, researchers, and visitors seeking city information, services, applications, open data, or emergency guidance.
Key Differentiator
Official government portal with multi-language translation options, comprehensive city-wide information (emergency, services, open data, libraries, transit, etc.), and a centralized contact/search interface.
Implementation Timeline
Value is available immediately upon accessing the site; information is updated via 新着情報 and 広報資料, with 24/7 call center support for inquiries.
Pain Points
- 1Finding authoritative and up-to-date city information across many departments
- 2Navigating to the correct service or office for municipal procedures
- 3Accessing emergency and public safety information quickly
Key Features
- 1Centralized access to city information and services (検索, 申請書ダウンロード, 公共交通機関の案内, 公園/緑地検索, Open Data search)
- 2Emergency information and contacts (救急当番医, 緊急時の連絡先, 避難場所)
- 3組織案内 with main bureaus including 市長・副市長 and 主要局
- 4Public notices, 新着情報, 広報・報道発表資料, 広報さっぽろ
- 5Foreign language / 自動翻訳ページ allowing English, Chinese, and Korean translations
- 6Public services: 図書館の本やCDを探す, 施設を予約する, 公文書目録, オープンデータを探す
Target Customer Industries
Decision Makers
- 1市長
- 2副市長
Client Results
- 1Improved access to authoritative city information and services
- 2Faster navigation to relevant departments and procedures
- 324/7 availability of emergency information and a centralized call center for assistance
Competitive Advantages
- 1Official government source ensuring accuracy and legitimacy
- 2Multi-language automatic translation to aid non-Japanese speakers
- 3Broad coverage of city services, emergency information, and administrative contacts
- 4Integrated tools (open data, library searches, facility bookings, downloadable forms)
Key Benefits
Additional Product Information
Product Description
Official portal for the City of Sapporo providing municipal information, services, emergency contacts, organizational structure, and public announcements; includes search, downloads, and multi-language support.
Target Market
Residents of Sapporo, local businesses, public institutions, researchers, and visitors seeking city services and information.
Unique Value Proposition
A centralized, official, multi-language portal that offers comprehensive city information, services, emergency guidance, and open data from the City of Sapporo.
Technical Requirements
JavaScript is required for full functionality; some features display a warning if JavaScript is disabled.
Pricing Model
Free to access
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