City Tech OpenLab
Business Profile
Core Value Proposition
City Tech OpenLab provides an open-source digital platform designed to support teaching and learning at City Tech (CUNY), and to promote student and faculty engagement in the intellectual and social life of the college community.
Target Customer
City Tech students, faculty, and staff (OpenLab members) and the broader City Tech community.
Key Differentiator
OpenLab is open-source and built on WordPress and BuddyPress; it enables cross-department collaboration and open pedagogy, with partnerships like Commons In A Box OpenLab (CBOX) and the ability to clone/open model courses and course hubs.
Implementation Timeline
Not specified in content; onboarding resources and training available via Help, virtual office hours, and online workshops.
Pain Points
- 1Fragmented or siloed online teaching systems across departments; lack of cross-curriculum communication.
- 2Need for an accessible, open platform to share courses, projects, clubs, portfolios and open educational resources.
- 3Desire for open-source, participatory tools and pedagogy (open pedagogy) and accessible digital work.
Key Features
- 1Open-source platform built on WordPress and BuddyPress for blogging, publishing, and social networking.
- 2Spaces for Courses, Projects, Clubs, Portfolios with search and discovery.
- 3Model Courses and Course Hubs that can be cloned/adapted by faculty.
- 4Accessibility tools and resources, including Editoria11y Accessibility Checker.
- 5OpenLab resources and tutorials: The Open Road, Open Pedagogy on the OpenLab, Block Editor guidance, one-on-one support during open hours.
- 6Partnerships with Commons In A Box OpenLab for a free open-source platform.
Target Customer Industries
Decision Makers
- 1Dean
- 2Provost
- 3President
- 4Professor
Client Results
- 146,000 OpenLab Members and growing; open-source platform to learn, work, and share within City Tech community.
Competitive Advantages
- 1Open-source and vendor-neutral (WordPress/BuddyPress) with no lock-in.
- 2Cross-department collaboration vs. closed systems.
- 3Open pedagogy resources and coexistence with City Tech and CBOX OpenLab ecosystems.
- 4Accessibility tooling and guidance available (Editoria11y).
Key Benefits
Additional Product Information
Product Description
An open-source, digital platform designed to support teaching and learning at City Tech (CUNY) and to promote student and faculty engagement in the intellectual and social life of the college community.
Target Market
City Tech students, faculty, staff, and the wider City Tech community within higher education.
Unique Value Proposition
An open, cross-department, open-pedagogy oriented platform built on open-source technology, enabling collaboration, sharing, and inclusive learning across City Tech and beyond.
Technical Requirements
Built on WordPress and BuddyPress; Block Editor is the default editor for new sites; requires access to WordPress/BuddyPress hosting; OpenLab Help and screencasts available.
Pricing Model
Not stated in the content; OpenLab is described as open-source and there are mentions of free tools (CBOX OpenLab as free open-source platform).
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