Columbia University Libraries
Business Profile
Core Value Proposition
Columbia University Libraries provides comprehensive library collections, services, and research support to enable inquiry, discovery, and knowledge creation at Columbia University.
Target Customer
Columbia University faculty, students, alumni, staff, and visitors seeking library access and services.
Key Differentiator
A multi-library system including Avery Architectural & Fine Arts Library, Burke Library at Union Theological Seminary, and specialized libraries, offered alongside digital collections, Open Scholarship initiatives, and extensive subject-specific guidance and workshops.
Implementation Timeline
Immediate access upon affiliation; reference assistance and services available during library hours; programs and events scheduled periodically (e.g., Open Access Week).
Pain Points
- 1Accessing physical and digital library resources across multiple campuses and libraries
- 2Finding research help and subject-specific expertise
- 3Managing borrowing, course reserves, and access to e-resources for alumni and non-students
Key Features
- 1CLIO: Columbia Libraries Catalog and Digital Collections & Exhibitions
- 2Open Scholarship Services and Open Access initiatives
- 3Research Data Services and subject guides/workshops
- 4Archive and special collections (Archival Collections, Rare Book & Manuscript Library)
- 5Library Hours, Borrow/Request/Renew, Accessibility, and Ask a Librarian
Target Customer Industries
Decision Makers
- 1Head of Humanities and History
- 2Librarian
- 3Archivist
- 4Subject Specialist
Client Results
- 1Improved access to physical and digital library resources
- 2Enhanced research and teaching support through subject specialists and workshops
- 3Open scholarship and digital collections enable broader dissemination of research
Competitive Advantages
- 1Integrated, multi-library system with specialized libraries and robust digital resources
- 2Open Scholarship and Digital Collections initiatives supporting open access and research dissemination
- 3Active research support through subject specialists, workshops, and Open Scholarship Services
Key Benefits
Additional Product Information
Product Description
A comprehensive library system serving Columbia University with extensive collections across multiple libraries, digital resources, archival materials, and research-support services.
Target Market
Columbia University community (students, faculty, alumni, staff) and researchers requiring library access and services.
Unique Value Proposition
An expansive, brick-and-click library ecosystem combining physical libraries, specialized collections, and cutting-edge open scholarship initiatives to support inquiry and knowledge creation.
Technical Requirements
Active UNI/Manage My UNI for e-resources access; Community CUIDs for physical access; some borrowing privileges require fees; hours vary by library.
Pricing Model
Alumni borrowing privileges available for onsite/offsite access at $30 per month; Community CUID mailing option with $10 shipping; some resources for alumni require UNI/password activation.
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