Conviva Operational Data Platform

Business Profile

Core Value Proposition

Conviva Operational Data Platform provides real-time insights into every digital experience, enhancing app performance and customer satisfaction by unifying experience, engagement, and system response data.

Target Customer

Product, Engineering, Operations, and Customer Support Teams

Key Differentiator

Conviva is the only platform offering full-census, comprehensive client-side telemetry for real-time operational monitoring and analytics that connect business outcomes to system performance.

Implementation Timeline

Get up and running quickly with a straightforward self-service integration process

Pain Points

1High operational costs due to tool sprawl
2Slow issue resolution affecting customer experience
3Lack of unified data insights across teams

Key Features

1Real-time operational product analytics
2AI-supported anomaly detection and diagnostics
3Unified platform for product and operational data

Target Customer Industries

Decision Makers

1CTO
2Product Managers
3Engineering Leads
4Operations Managers

Client Results

1Faster app performance and improved customer experiences
2Reduced time to resolution and operational efficiencies
3Lower data storage and processing costs by up to 80%

Competitive Advantages

1Unmatched scale with 5 trillion events/day and 12 billion metric computations per minute
2Real-time insights and actionable metrics
3Seamless integration and data activation reducing unnecessary data costs

Case Studies & Success Stories

Conviva Wins 2025 Google Cloud Business Applications Partner of the Year

Case #1

Conviva was awarded for helping digital services deliver seamless customer experiences through unmatched real-time performance analytics.

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