Course Hero
Business Profile
Core Value Proposition
Course Hero provides instant access to millions of study resources, course notes, test prep, 24/7 homework help, tutors, and AI-powered explanations.
Target Customer
College and university students seeking study materials, notes, and tutoring; educators uploading and sharing course resources; schools and campuses seeking digital study aids.
Key Differentiator
AI-powered Chat with PDF combined with a large, peer-uploaded library and 24/7 access to verified expert tutors, plus reference-backed solutions and an extensive set of study tools.
Implementation Timeline
Value can be realized immediately through access to resources and AI tools; tutor answers can arrive in as few as 30 minutes; 24/7 availability for help
Pain Points
- 1Difficulty quickly finding course-specific materials and solutions across many courses
- 2Need for reliable, on-demand tutoring and explanations (24/7)
- 3Desire for integrated tools (summaries, paraphrasing, grammar checks) to complete assignments efficiently
Key Features
- 1AI Chat with PDF for instant solutions and explanations tied to user documents
- 224/7 expert tutor help with verified tutors
- 3Massive study-materials library and textbook solutions
- 4Document upload support and cross-tool capabilities (summaries, outlines, paraphrase, references)
- 5Quiz generation and question extraction from PDFs; multiple supported file types
Target Customer Industries
Client Results
- 19 million students served
- 2Answers and explanations provided quickly (e.g., as few as 30 minutes for tutor answers)
- 3Time savings and study efficiency via AI tools and tutoring
Competitive Advantages
- 1Large, diverse library of study materials and textbook solutions
- 2AI-powered help with PDF-based prompts and document-specific answers
- 324/7 access to verified expert tutors and 2,600+ tutors onboarding process
- 4Ability to upload documents and get highlighted answers with references
- 5Notable university associations and user base (e.g., Liberty University, Grand Canyon University, Ashford University, Chamberlain College of Nursing) indicating broad adoption
Key Benefits
Case Studies & Success Stories
Liberty University – Course Hero materials
Liberty University shows 815K documents and 96K questions as part of Course Hero usage
Grand Canyon University – Course Hero materials
Grand Canyon University shows 751K documents and 237K questions as part of Course Hero usage
Ashford University – Course Hero materials
Ashford University shows 644K documents and 41K questions as part of Course Hero usage
Chamberlain College of Nursing – Course Hero materials
Chamberlain College of Nursing shows 421K documents and 49K questions as part of Course Hero usage
Additional Product Information
Product Description
Course Hero provides instant access to millions of study resources, course notes, test prep, 24/7 homework help, tutors, and AI-powered explanations, with tools to upload and analyze documents, generate summaries, and verify solutions with expert tutors.
Target Market
Students at colleges and universities seeking study materials, homework help, and tutoring; educators and institutions looking to share or access course resources
Unique Value Proposition
A comprehensive, AI-enabled study platform that combines a massive peer-uploaded resource library with 24/7 tutor support and AI-assisted document analysis, all tied to user-owned documents for tailored help.
Technical Requirements
Supports file uploads and AI chat with documents; supported file types include PDF, DOC, DOCX, XLS, XLSX, PNG, JPG
Pricing Model
Tiered access with Premier and Basic (Free) options; includes limits on uploads, AI answers, and tutor credits; option to upgrade study tools; includes a pause/cancel policy and terms disclosure
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