Debbugs (Debian bug tracking system)

Business Profile

Core Value Proposition

Debbugs (Debian bug tracking system) provides a centralized, open-source bug tracking platform for Debian where user-reported bugs are filed, assigned a unique number, and tracked until resolved. It supports multiple access methods (web, email/mbox) and rich querying capabilities.

Target Customer

Debian project contributors including developers, maintainers, QA groups, package maintainers, and users reporting bugs.

Key Differentiator

Dedicated, open-source bug tracking system tailored for the Debian project with extensive multi-criteria search, per-package and per-user views, and multiple access modalities (web, email). It explicitly notes spam handling workflows and GPLv2 licensing.

Implementation Timeline

Not specified in the provided content.

Pain Points

1Spam reports common in the bug tracking system and a workflow to report spam.
2Some previously available indices of bug reports are no longer available due to internal problems with the program that generated them.

Key Features

1Bugs are filed with a unique number and kept until addressed.
2Multiple ways to access and manipulate bug data: by number, in WWW views, via mbox/email access, or source/package/maintainer/tag/severity filters.
3Advanced search capabilities with multi-criteria queries and URL-based query forms (e.g., by number, by package, by source, by maintainer).
4Valid severities and tags support (e.g., critical, grave, important, patch, security, pending, fixed, etc.).
5Spam reporting workflow (flag a bug log as containing spam).
6The Ultimate Debian Database (UDD) provides a multi-criteria search engine for bugs.

Target Customer Industries

Decision Makers

1Debian bug tracking system administrator

Client Results

1Persistent, traceable bug records with unique identifiers.
2Rich, filterable access to bug data (by package, severity, status, submitter, owner, etc.).
3Accessibility via web interface and email/log views enhances collaboration among developers and maintainers.

Competitive Advantages

1Open-source, GPLv2 licensed software (Debbugs).
2Designed specifically for the Debian project with integrated bug lifecycle tracking.
3Multiple access modalities (web, email/mbox) and extensive search/filter capabilities.
4Spam reporting workflow helps manage spam in bug logs.

Key Benefits

1Persistent, indexed bug records with unique identifiers

2Flexible, multi-criteria search and filtering capabilities

3Web and email access for bug management

4Spam handling workflow to maintain data quality

5Open-source licensing (GPLv2)

Additional Product Information

Product Description

Debbugs is the Debian bug tracking system used to file and manage details of bugs reported by users and developers. Each bug receives a number and remains on file until addressed. It supports bug reporting guidance, web-based and email access, log viewing, and extensive searching and filtering capabilities. Debbugs is free software licensed under GPLv2.

Target Market

The Debian project and its community, including developers, maintainers, QA groups, and users who report bugs.

Unique Value Proposition

A purpose-built, open-source bug tracking solution tightly integrated with the Debian project, offering rich multi-criteria search, diverse access methods (web and email), and built-in spam handling to manage bug reports effectively.

Technical Requirements

Not specified in the provided content.

Pricing Model

Free software; no pricing information provided in the content.

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