Delivery (Делівері) by Delivery Auto
Business Profile
Core Value Proposition
Delivery Auto's Делівері provides fast and reliable cargo delivery across Ukraine with address delivery, online pricing calculation and tracking.
Target Customer
Businesses and organisations in Ukraine that ship cargo across the country (including manufacturers, retailers, e-commerce sellers, and clients in automotive, construction and consumer goods), as well as logistics managers seeking pickup and delivery services.
Key Differentiator
Largest network of freight warehouses with 300+ offices across Ukraine; industry-specific tariffs (auto, construction, bicycle); loyalty program; competitive insurance rates; mobile app for logistics.
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Need for cost-effective, nationwide cargo delivery with transparent pricing
- 2Requirement for real-time tracking and status updates of shipments
- 3Need for cargo insurance and a clear claims process
Key Features
- 1Address delivery and pickup across Ukraine
- 2Online cost calculation and tariff-based pricing
- 3Tracking and status notifications via web, mobile app and chatbots
- 4Industry tariffs for automotive, construction and bicycles
- 5Loyalty program, mobile app and access to insurance options
Target Customer Industries
Client Results
- 1On-time delivery rate around 76.36%
- 2Customer complaints rate around 0.0818%
- 3Cargo loss rate around 0.0181%
Competitive Advantages
- 1Largest network of freight warehouses (300+ offices) in Ukraine
- 2Best insurance rates in logistics
- 3Reliable and stable company in the Ukrainian insurance market
- 4Competitive pricing for business logistics
- 5Industry-specific tariffs and discounts
Key Benefits
Additional Product Information
Product Description
Cargo delivery service across Ukraine offering address delivery, pickup, online pricing, tracking, industry tariffs, loyalty program, mobile app and insurance options.
Target Market
Shippers in Ukraine needing domestic cargo transport, including manufacturers, retailers, e-commerce sellers, automotive and construction sectors
Unique Value Proposition
Nationwide cargo delivery with industry-specific tariffs, a vast warehouse network and loyalty program, supported by a mobile app and transparent pricing.
Technical Requirements
Mobile app available; online cost calculator; web tracking; personal account; chatbots in Viber/Telegram; customer support
Pricing Model
Tariff-based pricing with industry-specific tariffs; discounts via loyalty program; insurance pricing per cargo value; online calculation for quotes
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