Deputy
Business Profile
Core Value Proposition
Deputy provides an end-to-end platform for managing hourly teams and running a profitable, compliant business.
Target Customer
{"Small, medium, and large businesses with hourly, shift-based workforces","Multi-location and franchise operations","Industries including supermarkets/retail, hospitality, healthcare, manufacturing, and education"}
Key Differentiator
AI-powered labor optimization and forecasting integrated with a complete scheduling, HR, time tracking, payroll, and analytics platform, designed specifically for hourly work with fast implementation and extensive integrations.
Implementation Timeline
Fast implementation is emphasized (teams pick up the system instantly); free trials available up to 31 days with no credit card required.
Pain Points
- 1Inefficient scheduling and high labor costs that impede profitability
- 2High staff turnover and recruitment costs due to manual, error-prone processes
- 3Compliance risk related to breaks, overtime, fair workweek, and other labor rules
Key Features
- 1Auto scheduling and demand forecasting
- 2Break planning compliance and fair workweek compliance
- 3Time clock app / Time tracking and payroll/HR integrations
- 4Shift planning, shift swapping, and leave management
- 5Mobile access and integrations with existing software (SSO, data workflows)
Target Customer Industries
Decision Makers
- 1Operations Director
- 2Co-Founder
- 3Chief Operating Officer
Client Results
- 130% increase in overall productivity
- 250% reduction in scheduling time
- 350% reduction in payroll processing time
- 4385,000+ workplaces globally as customers (market footprint)
Competitive Advantages
- 1Fast implementation and quick user adoption
- 2AI-powered scheduling and labor optimization
- 3Built for hourly, shift-based work with an end-to-end platform
- 4Strong integrations and enterprise-grade capabilities
- 5Evidence of real customer outcomes and broad adoption (customer stories)
Key Benefits
Case Studies & Success Stories
Truffle Burger – Operations Director Scarlett Grace
Deputy provides a flexible framework and partner-like support; reported 30% increase in overall productivity.
Bar Biscotti – Co-Founder Ameer El-issa
On-the-go management enabled by Deputy; reported / evidenced 50% reduction in scheduling time.
Juice Press – Chief Operating Officer Ariana Korman
Deployed for labor planning and allocation; reported 50% reduction in payroll processing time.
Additional Product Information
Product Description
Deputy is an end-to-end platform for hourly work, combining scheduling, HR, time tracking, analytics, compliance, and payroll integrations to manage hourly teams efficiently and compliantly.
Target Market
Businesses with hourly, shift-based workforces across multiple locations, including retail, hospitality, healthcare, manufacturing, and education.
Unique Value Proposition
AI-powered labor optimization within a complete workforce management platform tailored for hourly work, enabling fast adoption, cost control, compliance, and scalable operations.
Technical Requirements
Available on web and mobile; supports multi-location setups; currencies supported (USD, GBP, AUD, etc.); features include mobile app, time clock, HR modules, and integrations; SSO and other enterprise features available on higher plans.
Pricing Model
Lite: $5 per user per month; Core: $6.50 per user per month; Pro: $9 per user per month; Add-ons include analytics+ and messaging+; HR addon (HR) available; Charities and Flexi event pricing options; 30-day free trial; Minimum monthly spend of USD 30 (per invoice) on Lite/Core/Pro plans from Sep 1, 2025; Currency determined by account country; SMS messaging fees apply by country; annual vs monthly billing options.
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