Dolibarr ERP CRM
Business Profile
Core Value Proposition
Dolibarr ERP CRM provides a modular, open-source ERP/CRM suite that can be installed on WAMP/MAMP/LAMP stacks and deployed as Cloud or On-Premise, with auto-installers for non-technical users.
Target Customer
{"Small, medium and large companies","Foundations","Freelancers","Associations"}
Key Differentiator
Modular architecture that activates only the required features and supports cloud or on-premise deployment with auto-installers; open-source with REST API and extensive localization, plus a marketplace for extensions (DoliStore).
Implementation Timeline
Not specified
Pain Points
- 1Need for an ERP/CRM solution that is easy to install and use
- 2Need to scale and adapt ERP/CRM to different business sizes with configurable modules
- 3Requirement for flexible deployment options (Cloud or On-Premise) and easy installation
Key Features
- 1CRM: Customers, Prospects and Suppliers directory
- 2Products and services catalog
- 3Financial: Invoices, payments, bank accounts, multi-currency support
- 4Operations: Orders, commercial proposals, contracts, stock/inventory, shipping
- 5Project management, timesheets, and manufacturing orders (MRP)
- 6Payment collection (including online payments via PayPal, Stripe, etc.)
- 7LDAP connectivity, REST API, and E-Invoices readiness
- 8Multi-language, multi-currency, skin customization, and role-based permissions
- 9Cloud and On-Premise deployment options with installers (DoliWamp, DoliDeb, DoliRpm)
Target Customer Industries
Decision Makers
- 1Dolibarr project leader
- 2Backup project leader
- 3Maintenance release manager (Jedi)
- 4GIT Push Requesters (Admiral)
- 5Translators (Z-6PO, via Transifex)
- 6Forum/community moderator (Soldier)
- 7Darth Vader (described as disruptive forum role)
- 8Role A: Hosting web site (Dolibarr foundation and other portals)
- 9Role B: Hosting demo site (demo.dolibarr.org)
- 10Role C1: Hosting wiki (wiki.dolibarr.org)
- 11Role C2: Hosting marketplace (Dolistore)
- 12Role E1: Responsible for DoliWamp
- 13Role E2: Responsible for DoliDeb and DoliRpm
- 14Role E3: Responsible for DoliMamp
- 15Role G: Management of Dolibarr foundation
- 16Role H: Promote/Communicate on Dolibarr
- 17Role I: Dolibarr Tester
- 18Role J: Administer domain names
- 19Board members of the Dolibarr foundation
Competitive Advantages
- 1Open-source architecture
- 2Modular design enabling activation of only needed features
- 3Cloud or On-Premise deployment with auto-installers
- 4Multi-language and multi-currency support
- 5Highly customizable with user-specific fields and multiple menu managers
- 6REST API and web service capabilities for integration
- 7Support for electronic billing and international tax/compliance considerations
Key Benefits
Additional Product Information
Product Description
Open-source modular ERP/CRM software that adapts to company size, offering modules for CRM, invoicing, stock, project management, manufacturing, and more; available via cloud or on-premise with extensible modules and external marketplace.
Target Market
Small, medium and large companies, foundations, freelancers, associations
Unique Value Proposition
A modular, easy-to-install ERP/CRM suite that can be tailored by enabling only the needed modules, available in cloud or on-premise, with a large ecosystem of extensions and strong internationalization.
Technical Requirements
Works with PHP 7.1+; MySQL 5.1+ or MariaDB 5.1+ or PostgreSQL 9.1+; operates on Windows, Debian/Ubuntu, RedHat/Fedora/OpenSUSE, etc; installation options include DoliWamp, DoliDeb, DoliRpm; cloud SaaS option available (saas.dolibarr.org)
Pricing Model
Not disclosed
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