Duke University Libraries
Business Profile
Core Value Proposition
Duke University Libraries provides comprehensive research support and access to a wide range of digital and physical resources for students, faculty, and researchers.
Target Customer
Faculty, instructors, graduate students, undergraduate students, international students, alumni, donors, visitors, and patrons with disabilities.
Key Differentiator
The library offers specialized research support including access to rare manuscripts and archives, personalized librarian assistance, and a variety of research databases.
Implementation Timeline
Immediate access to online resources; scheduled assistance and events for personalized support
Pain Points
- 1Need for access to vast academic and research resources
- 2Requirement for specialized research support and guidance
- 3Demand for managing and sharing research data effectively
Key Features
- 1Access to digital and physical collections including books, articles, and eBooks
- 2Research support services including subject specialist consultations
- 3Interlibrary loan services for requesting materials from other libraries
- 4Events and workshops on data visualization and research management
- 5Personal librarian services for first-year students
Target Customer Industries
Decision Makers
- 1Faculty & Instructors
- 2Graduate Students
- 3Undergraduate Students
Client Results
- 1Enhanced research capabilities
- 2Improved data management and sharing
- 3Access to a broader range of academic resources
Competitive Advantages
- 1Comprehensive access to both digital and physical academic resources
- 2Specialized support for diverse user groups including international students and patrons with disabilities
- 3Integration with other major academic institutions for resource sharing
Key Benefits
Additional Product Information
Product Description
Duke University Libraries offer extensive resources and support for research and academic pursuits.
Target Market
Students, faculty, researchers, and the academic community at Duke University and beyond.
Unique Value Proposition
Combines extensive resource access with personalized and specialized research support.
Technical Requirements
JavaScript required for using the online chat service.
Pricing Model
Not applicable; services are part of the institutional offerings for the Duke University community.
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