EC Public Wiki (Confluence Public Wikis)

Business Profile

Core Value Proposition

[EC Public Wiki] provides a public Confluence-based wiki platform for European Commission information sharing.

Target Customer

Public sector staff, EC staff, and external stakeholders seeking EC documentation via public wiki pages.

Key Differentiator

Public-facing Confluence wikis hosted by the European Commission, with a dedicated public acceptance environment and scheduled upgrade downtime notices.

Pain Points

1Downtime during software upgrades (e.g., upgrade to Confluence 9.2.7 on 18 March 2025) with limited access
2Need to access wiki content during outages via the Public Acceptance environment
3Space Directory currently shows no spaces found (potential navigation/content management issue)

Key Features

1Public wiki spaces powered by Atlassian Confluence
2RSS Feed Builder to publish recently updated content to RSS readers
3Public Acceptance environment for urgent access during downtime
4Space Directory and search/navigation features
5Downtime notices and support contact information

Target Customer Industries

Key Benefits

1Public access to EC documentation

2RSS feeds for updated content

3Public acceptance environment for critical access during outages

Additional Product Information

Product Description

Public-facing wiki spaces hosted by the European Commission, powered by Atlassian Confluence (version 9.2.7), with public acceptance environment for downtime access.

Target Market

Public sector organizations and EC stakeholders seeking accessible EC documentation and collaboration spaces.

Unique Value Proposition

Public EC knowledge base built on widely used Confluence technology with official maintenance and public access pathways, including a dedicated acceptance environment for urgent access during downtime.

Technical Requirements

Powered by Atlassian Confluence 9.2.7; access via https://webgate.acceptance.ec.europa.eu/wiki/; support contact DIGIT-WIKIS-SUPPORT@ec.europa.eu

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