Escrow.com

Business Profile

Core Value Proposition

Escrow.com provides secure online escrow payments and trusted third-party fund holding to protect buyers and sellers in online transactions.

Target Customer

{"Individuals and businesses buying or selling high-value goods online (domains, vehicles, electronics, general merchandise, services)","Brokers involved in escrow transactions","Developers and businesses integrating Escrow via Escrow Pay, Escrow API, or Escrow Offer into their websites, apps, or marketplaces"}

Key Differentiator

Licensed, bonded, and regularly audited online escrow service with funds held in trust to prevent chargebacks; developer-friendly API and multiple specialized escrow offerings (domain, vehicle, milestone, etc.) used by major e-commerce partners.

Implementation Timeline

Implementation can be quick for API-enabled workflows; Escrow Pay is described as a single API call to add escrow payments, enabling rapid use within existing transaction flows.

Pain Points

1Counterparty risk and chargebacks in online transactions
2Difficulty securing payment and verifying delivery for high-value items
3Need for a trusted, regulated intermediary to protect buyers, sellers, and brokers across online marketplaces

Key Features

1Escrow Pay: payments added to websites/apps via a single API call
2Escrow Offer: negotiation/Make Offer capability for high-value items via API or UI
3Escrow API and Developer Documentation for integration
4Milestone Escrow: payments released at defined milestones
5Category-specific escrow offerings (Domain and Website Escrow, Vehicle Escrow, General Merchandise Escrow, Jewelry Escrow, PPE Escrow, etc.)
6Escrow Buttons to embed escrow transactions on sites
7Secure escrow accounts and payment routing with no chargebacks

Target Customer Industries

Client Results

1Over $7.5 billion of transactions protected
23,000,000+ customers trust Escrow.com
33M+ users trusted by Escrow.com
4No chargebacks; funds held in trust and released upon both parties’ satisfaction

Competitive Advantages

1Licensed, bonded, and regularly audited; state-licensed escrow with BBB accreditation
2Funds held in licenced trust accounts; counterparty risk minimized; no chargebacks
3Wide range of escrow offerings (domain, vehicles, electronics, general merchandise, jewelry, milestone payments)
4API-first platform with Escrow Pay, Escrow Offer, and Escrow Buttons
5Adoption by major e-commerce partners and platforms (e.g., Uniregistry, GoDaddy, Shopify Exchange)

Key Benefits

1Protects buyers and sellers from fraud and chargebacks

2Supports multiple asset types (domains, vehicles, electronics, merchandise) and milestone payments

3API-first: Escrow Pay API, Escrow Offer, Escrow Buttons, and developer documentation

4Trusted by major e-commerce partners and BBB accredited

Additional Product Information

Product Description

Escrow.com is an online escrow service that holds funds in trust and releases them upon transaction satisfaction, supporting domains, vehicles, electronics, general merchandise, and services.

Target Market

Online buyers and sellers of high-value goods; marketplaces and platforms needing secure escrow; developers integrating Escrow into websites/apps

Unique Value Proposition

A regulated, trusted escrow platform with no chargebacks, backed by licensed trust accounts and an API-first approach for developers and marketplaces.

Technical Requirements

API integration via Escrow Pay and Escrow API; access to Escrow’s platform for transaction management; English site support (with Chinese Simplified available on site); developer documentation available

Pricing Model

Fees described as low and transparent; pricing as low as 1% for transactions from $100 to $10M+

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