České dráhy (ČD)
Business Profile
Core Value Proposition
České dráhy (ČD) provides rail transport services in the Czech Republic and a comprehensive ticketing/e-shop platform, including corporate travel solutions, mobile app, and train information.
Target Customer
General rail passengers and corporate customers (companies/organizations) seeking tickets, corporate travel solutions, group bookings, and fleet/train rentals.
Key Differentiator
Integrated national rail network with dedicated corporate offerings (contract sales, corporate e-shop, group travel), plus options to rent trains or carriages for events and business needs, all supported by a mobile app ecosystem.
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Need for easy, centralized ticket purchasing for corporate travel
- 2Access to discounts and corporate pricing for business travel
- 3Facility to arrange group trips or special transport (train/coach) for events or corporate needs
Key Features
- 1Ticketing via e-shop with corporate accounts and potential discounts
- 2Corporate products: contract sales, fleet/train rental, corporate travel planning
- 3Corporate account support for e-shop purchases
- 4Jízdní řád, spojení a jízdní řád (timetable and travel planning)
- 5Mobile app ecosystem (Můj vlak) and availability in App Store / Google Play
- 6Multiple payment options (AMEX, Google Pay, Apple Pay) and PIN-based security for payments
- 7Zákaznická podpora and information services (refunds, forms, FAQs, help pages)
Target Customer Industries
Client Results
- 1Cost savings through corporate discounts on tickets
- 2Streamlined purchasing via corporate e-shop and registered accounts
- 3Ability to arrange corporate travel, group trips, and fleet/train rental for events
Competitive Advantages
- 1End-to-end travel solution (tickets, timetable, train information, mobile access)
- 2Dedicated corporate features (contract sales, corporate accounts, group travel, vehicle/train rental)
- 3Nationwide rail network with integrated e-shop and support
- 4Multiple payment options including modern methods (Apple Pay, Google Pay, AMEX)
- 5Mobile app availability and ongoing user tools (Můj vlak)
Key Benefits
Additional Product Information
Product Description
ČD offers passenger rail transport, a ticketing platform (e-shop), timetables, train information, and specialized services for corporate customers (contract sales, fleet/train rental, corporate travel).
Target Market
Individual rail passengers and corporate customers (companies/organizations) in the Czech Republic, including groups and events requiring transport arrangements.
Unique Value Proposition
A single provider for both standard passenger rail travel and comprehensive corporate travel solutions, including discounts, corporate e-shop access, and fleet/train rental, backed by a nationwide network and digital tools.
Technical Requirements
Requires internet access for e-shop and mobile app use; supports mobile tickets via the Můj vlak app; payments support AMEX, Google Pay, and Apple Pay; available apps on AppStore and Google Play
Pricing Model
Not explicitly provided; references to discounts for corporate purchases and general ticket pricing are indicated, with pricing likely varying by ticket and corporate terms
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