Etisalat UAE SMB Solutions

Business Profile

Core Value Proposition

Etisalat UAE SMB Solutions provides a comprehensive suite of telecom and digital services for small and medium businesses in the UAE, including mobile, fixed, cloud, cybersecurity, payments, and devices.

Target Customer

Small and Medium Businesses in the UAE, including startups, micro businesses, and freelancers seeking telecom, fixed-line, cloud, security, AI, payments, and device solutions.

Key Differentiator

A broad, integrated portfolio of SME-focused services (mobile and fixed connectivity, cloud, cybersecurity, AI, payments, devices, and industry-specific solutions) offered by a single provider, with access to productivity tools (Microsoft 365, Dynamics 365) and a UAE-customized ecosystem.

Implementation Timeline

Not specified

Pain Points

1Need for reliable and integrated telecommunications and IT infrastructure for SMEs
2Demand for security, data protection, and AI-enabled solutions
3Requirement for financial/process support (VAT/Tax, payments) and remote working capabilities

Key Features

1Mobile Value Plans and Fixed Services (Landline, Internet, Wi‑Fi as a Service)
2Cloud Solution and Cyber Security
3Collaboration tools (Email & SMS) and AI Solutions
4Digital Marketing, Website Solutions, and Digital Signage
5Microsoft Productivity Suite and MS Dynamics 365, GoLearning, GoChat
6Payment Solutions, CCTV, Data Backup, VAT/Tax Filing support

Target Customer Industries

Competitive Advantages

1One-stop shop for SME telecom, IT, and digital needs
2Access to widely-used productivity tools (Microsoft 365, Dynamics 365) and industry-focused solutions
3Localised UAE features and compliance support (e.g., VAT/Tax Filing) within the SMB ecosystem

Key Benefits

1Improved connectivity and reliability of mobile and fixed services

2Enhanced security and cybersecurity offerings

3Access to cloud, collaboration, and AI tools

4Payments and VAT/Tax filing support

5Industry-specific solutions and devices provisioning

Additional Product Information

Product Description

A comprehensive suite of telecom and digital services for SMEs in the UAE, including mobile, fixed, cloud, cybersecurity, payment solutions, and business devices.

Target Market

Small and Medium Businesses in the UAE, including startups, micro businesses, and freelancers; industries such as Hospitality & Tourism, Trading, Healthcare, Logistics, Real Estate, and Retail

Unique Value Proposition

Integrated, industry-aware SME solutions ecosystem spanning telecom, cloud, security, AI, and payments, with productivity tools and devices from a single provider.

Technical Requirements

Not specified

Pricing Model

Not specified

Companies Solving Similar Problems

Based on matching: problems solved, key features, industries

Y Combinator

Y Combinator helps startups make something people want by providing early-stage funding, mentorship, and a strong network.

Technology

E-commerce

Design and Development Services

Umuzi Digital provides comprehensive design, product development, and strategic digital support at a fraction of the cost, enabling businesses to enhance their performance and grow.

Technology

Construction

AI-Powered Solutions

Leveraging AI & Automations to achieve real business results, optimize business processes, and enhance customer interactions.

Retail

E-commerce

JBITSS Technology Solutions

Providing comprehensive technology solutions tailored to business needs.

Technology

Finance

Gorilla's Coffee

High-quality specialty-grade coffee with a focus on adding value to local production, supporting Rwandan farmers, and providing a premium coffee experience.