Etisalat UAE SMB Solutions
Business Profile
Core Value Proposition
Etisalat UAE SMB Solutions provides a comprehensive suite of telecom and digital services for small and medium businesses in the UAE, including mobile, fixed, cloud, cybersecurity, payments, and devices.
Target Customer
Small and Medium Businesses in the UAE, including startups, micro businesses, and freelancers seeking telecom, fixed-line, cloud, security, AI, payments, and device solutions.
Key Differentiator
A broad, integrated portfolio of SME-focused services (mobile and fixed connectivity, cloud, cybersecurity, AI, payments, devices, and industry-specific solutions) offered by a single provider, with access to productivity tools (Microsoft 365, Dynamics 365) and a UAE-customized ecosystem.
Implementation Timeline
Not specified
Pain Points
- 1Need for reliable and integrated telecommunications and IT infrastructure for SMEs
- 2Demand for security, data protection, and AI-enabled solutions
- 3Requirement for financial/process support (VAT/Tax, payments) and remote working capabilities
Key Features
- 1Mobile Value Plans and Fixed Services (Landline, Internet, Wi‑Fi as a Service)
- 2Cloud Solution and Cyber Security
- 3Collaboration tools (Email & SMS) and AI Solutions
- 4Digital Marketing, Website Solutions, and Digital Signage
- 5Microsoft Productivity Suite and MS Dynamics 365, GoLearning, GoChat
- 6Payment Solutions, CCTV, Data Backup, VAT/Tax Filing support
Target Customer Industries
Competitive Advantages
- 1One-stop shop for SME telecom, IT, and digital needs
- 2Access to widely-used productivity tools (Microsoft 365, Dynamics 365) and industry-focused solutions
- 3Localised UAE features and compliance support (e.g., VAT/Tax Filing) within the SMB ecosystem
Key Benefits
Additional Product Information
Product Description
A comprehensive suite of telecom and digital services for SMEs in the UAE, including mobile, fixed, cloud, cybersecurity, payment solutions, and business devices.
Target Market
Small and Medium Businesses in the UAE, including startups, micro businesses, and freelancers; industries such as Hospitality & Tourism, Trading, Healthcare, Logistics, Real Estate, and Retail
Unique Value Proposition
Integrated, industry-aware SME solutions ecosystem spanning telecom, cloud, security, AI, and payments, with productivity tools and devices from a single provider.
Technical Requirements
Not specified
Pricing Model
Not specified
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