euskadi.eus

Business Profile

Core Value Proposition

euskadi.eus provides access to information, procedures, and services of the Basque Government, with the aim of bringing administration closer to citizens.

Target Customer

Basque Country residents seeking government information and services; public administration staff who interact with or manage these services.

Key Differentiator

A centralized Basque Government portal offering unified search, a personal workspace (Nire karpeta), an electronic office (Egoitza Elektronikoa), and governance openness (Gobernu Irekia/Open Data) across multiple departments.

Implementation Timeline

Not specified in the provided content; the portal implies immediate access to information and online services once connected.

Pain Points

1Difficulty locating official information and procedures spread across many government departments.
2Fragmented access to subsidies, contracts, licenses, registrations, and inspections.
3Need for a single place to manage cases, notifications, online payments, and certificates.

Key Features

1Central search and navigation (Bilatu, Bilatzailea, Web-mapa) to find information and services across the portal.
2Nire karpeta (personal folder) to view expedientes, receive notifications, make payments, and consult certificates.
3Egoitza Elektronikoa (electronic office) for accessing government services online.
4Tramiteak section for grants, scholarships, contracts, registrations, inspections, sanctions, and other procedures with status tracking.
5Governance open data and Open Government (Gobernu Irekia) along with access to official publications (EHAA) and statutory information.

Target Customer Industries

Decision Makers

1Sailburuak

Client Results

1Citizens can access information and government services from a single portal.
2Online processing of subsidies, scholarships, contracts, and other procedures is available via the portal.
3Users can view official gazettes and legal information, and manage payments and certificates through the personal dashboard.

Competitive Advantages

1Centralized access to multiple government services across different departments.
2Official and up-to-date information and procedures.
3Personal dashboard (Nire karpeta) for managing cases, notifications, and payments.
4Electronic office (Egoitza Elektronikoa) enabling online interactions with the government.
5Transparency and open data via Gobernu Irekia and related resources.

Key Benefits

1One-stop access to official information and procedures

2Online processing and payments for various services

3Personalized management of cases and documents via Nire karpeta

4Electronic office for digital interactions with the government

5Transparency features and open data access

Additional Product Information

Product Description

Euskadi.eus is the Basque Government's central portal for information, procedures, and services for citizens and public administration.

Target Market

Basque Country residents and public administration staff who require access to government information and services.

Unique Value Proposition

A unified, authoritative gateway to Basque Government information and services with integrated transactions, a personal dashboard, and open data/open government features.

Technical Requirements

Not specified in the provided content.

Pricing Model

Not specified; as a public government portal, no pricing information is provided.

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