Express Scripts Members Portal
Business Profile
Core Value Proposition
Express Scripts Members Portal provides a comprehensive online prescription management experience, including home delivery, pharmacy benefits, and 24/7 pharmacist support.
Target Customer
Express Scripts members and healthcare consumers who manage prescription drugs through Express Scripts benefits, including Medicare beneficiaries and TRICARE program users.
Key Differentiator
GLP-1 focused EnGuide Pharmacy powered by CHD within Evernorth, 90-day supplies, Extended Payment Plan, automatic refill reminders, manufacturer savings cards, 24/7 pharmacist support, and mobile app access, backed by URAC and NABP accreditations.
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Inconvenience and time spent visiting a pharmacy for prescriptions
- 2Difficulty maintaining timely refills and uninterrupted therapy
- 3Cost and affordability concerns for prescription medications
Key Features
- 1Home delivery of medications to your door
- 290-day supplies and extended payment options
- 3Automatic refill reminders
- 424/7 access to pharmacists (online/phone) and telehealth options
- 5Manufacturer savings cards and real-time order updates via web/mobile app
- 6Mobile app and online account for manage/refill/payments
Target Customer Industries
Competitive Advantages
- 1Convenience of home delivery and 90-day medication supplies
- 2Round-the-clock access to pharmacists and telehealth options
- 3Cost-saving tools: Extended payment plans and manufacturer savings cards
- 4Automatic refill reminders to prevent gaps in therapy
- 5GLP-1 focused EnGuide Pharmacy offering under Evernorth CHD with dedicated support
Key Benefits
Additional Product Information
Product Description
Online prescription management for Express Scripts members, including home delivery, order tracking, refills, bill payments, and access to Express Scripts Pharmacy and EnGuide GLP-1 services.
Target Market
Express Scripts members and healthcare consumers with prescription drug benefits, including TRICARE and Medicare beneficiaries.
Unique Value Proposition
A GLP-1–focused EnGuide Pharmacy solution within Evernorth, combined with Express Scripts’ home-delivery pharmacy services, 90-day supplies, cost-saving programs, and 24/7 pharmacist support.
Technical Requirements
Online portal and mobile app access; website login may require JavaScript to function
Pricing Model
Some prescriptions with $0 copay; extended payment options; manufacturer savings card programs
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