Express Scripts Members Portal

Business Profile

Core Value Proposition

Express Scripts Members Portal provides a comprehensive online prescription management experience, including home delivery, pharmacy benefits, and 24/7 pharmacist support.

Target Customer

Express Scripts members and healthcare consumers who manage prescription drugs through Express Scripts benefits, including Medicare beneficiaries and TRICARE program users.

Key Differentiator

GLP-1 focused EnGuide Pharmacy powered by CHD within Evernorth, 90-day supplies, Extended Payment Plan, automatic refill reminders, manufacturer savings cards, 24/7 pharmacist support, and mobile app access, backed by URAC and NABP accreditations.

Implementation Timeline

Not specified in the provided content

Pain Points

1Inconvenience and time spent visiting a pharmacy for prescriptions
2Difficulty maintaining timely refills and uninterrupted therapy
3Cost and affordability concerns for prescription medications

Key Features

1Home delivery of medications to your door
290-day supplies and extended payment options
3Automatic refill reminders
424/7 access to pharmacists (online/phone) and telehealth options
5Manufacturer savings cards and real-time order updates via web/mobile app
6Mobile app and online account for manage/refill/payments

Target Customer Industries

Competitive Advantages

1Convenience of home delivery and 90-day medication supplies
2Round-the-clock access to pharmacists and telehealth options
3Cost-saving tools: Extended payment plans and manufacturer savings cards
4Automatic refill reminders to prevent gaps in therapy
5GLP-1 focused EnGuide Pharmacy offering under Evernorth CHD with dedicated support

Key Benefits

1Convenient home delivery of medications

2Cost savings through 90-day supplies and savings programs

324/7 pharmacist support and telehealth options

4Automatic refill reminders and easy online/mobile management

5GLP-1 medication support via EnGuide Pharmacy

Additional Product Information

Product Description

Online prescription management for Express Scripts members, including home delivery, order tracking, refills, bill payments, and access to Express Scripts Pharmacy and EnGuide GLP-1 services.

Target Market

Express Scripts members and healthcare consumers with prescription drug benefits, including TRICARE and Medicare beneficiaries.

Unique Value Proposition

A GLP-1–focused EnGuide Pharmacy solution within Evernorth, combined with Express Scripts’ home-delivery pharmacy services, 90-day supplies, cost-saving programs, and 24/7 pharmacist support.

Technical Requirements

Online portal and mobile app access; website login may require JavaScript to function

Pricing Model

Some prescriptions with $0 copay; extended payment options; manufacturer savings card programs

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