Fiserv Global Commerce Platform
Business Profile
Core Value Proposition
Fiserv Global Commerce Platform provides a comprehensive, end-to-end payments and commerce solution that orchestrates payments and experiences for the worldâs leading companies.
Target Customer
Enterprises and large brands seeking global commerce solutions; financial institutions and fintechs; software providers/ISVs; public sector entities; small businesses via Clover.
Key Differentiator
Blends global scale as the #1 merchant acquirer with a broad, integrated payments and data platform covering online, in-person, and B2B payments, plus security, analytics, and digital walletsâtrusted by 70% of the worldâs leading brands and supporting 1B+ eCommerce transactions across 6M+ merchant locations.
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Fragmented payment methods and channels needing unified orchestration
- 2Inefficient payment processing and reconciling across touchpoints
- 3Managing risk, fraud, and regulatory/compliance concerns while maintaining growth
Key Features
- 1Online Payments
- 2In-Person Payments (Tap to Pay for Enterprise)
- 3B2B Payments and ERP/Accounts Payable integration
- 4Platforms and Marketplace for payments integration and automation
- 5Data and Analytics with real-time reporting and insights
- 6Gateway and Orchestration across multiple payment methods, channels, devices, and partners
- 7Fraud Mitigation, Encryption and Tokenization
- 8Currency Solutions for international pricing
- 9Omnichannel and Digital Wallet capabilities
- 10Gift Card and Loyalty programs
- 11Payroll Programs and Digital Disbursement
- 12Surcharge management to offset card interchange costs
Target Customer Industries
Decision Makers
- 1Head of Consumer Spending Insights
Client Results
- 1Increased approval rates and reduced transaction costs
- 2Lowered fraud risk and improved security/compliance
- 3Enhanced customer experiences across multiple channels
Competitive Advantages
- 1Leading global merchant acquirer with extensive scale
- 2Broad, integrated suite spanning online, in-person, B2B, and embedded finance
- 3High brand trust and extensive merchant footprint (70% of leading brands; 1B+ eCommerce transactions; 6M+ locations)
- 4Strong data analytics and real-time insights to inform decisions
- 5Security-focused features (encryption, tokenization, PCI compliance) and fraud mitigation
Key Benefits
Case Studies & Success Stories
North Carolina Small Business Index case study
A financial industry trade organization used the Fiserv Small Business Index to understand small business performance in North Carolina, comparing state results with national trends, highlighting metro vs rural differences and sector-specific dynamics (e.g., restaurants, Asheville, Greensboro, Charlotte). The analysis supported insights into credit risk, product tailoring, and strategic planning for local economies.
Additional Product Information
Product Description
A global commerce platform that orchestrates payments and experiences for leading companies, offering online and in-person payments, B2B payments, platforms and marketplace capabilities, analytics, fraud protection, currency solutions, digital wallets, gift cards, loyalty, payroll, and more.
Target Market
Enterprises and large brands; financial institutions and fintechs; software providers/ISVs; public sector entities; small businesses using Clover
Unique Value Proposition
Combines global scale as the leading merchant acquirer with a comprehensive, integrated payments and data platform that spans online, in-person, and B2B payments, backed by security and analytics to drive growth and better customer experiences.
Technical Requirements
Not specified in the provided content
Pricing Model
Not specified in the provided content
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