Freenow

Business Profile

Core Value Proposition

Freenow provides a Mobility Super App that lets users book taxi, ride-hailing, eScooters/eBikes, car rentals, and more across 150+ European cities, all in one app with 7 travel modes.

Target Customer

{"Riders in Europe seeking flexible, multi-modal urban transportation","Businesses needing a centralized platform for corporate travel, expense management, and invoicing","Drivers (taxi and private-hire) looking to earn via Freenow platform"}

Key Differentiator

One integrated app offering multiple mobility options (taxi, ride, eScooters/eBikes, car rental) across 150+ European cities, with cashless payments, safety features, driver transparency, business-focused invoicing and policy controls, plus integration-ready for enterprise expense systems.

Implementation Timeline

Not specified in provided content; appears to offer immediate value upon account setup and use of the app for business and consumer travel. Enterprise features imply ongoing value through continuous reporting and invoicing.

Pain Points

1Fragmented urban mobility options across cities requiring multiple apps or providers
2Manual expense processing and reimbursement for business travel
3Cash payments and lack of centralized visibility over trips and costs
4Safety concerns and limited driver information before/during trips

Key Features

17 travel modes in one app (Taxi, Ride, 2-wheels like eScooters/eBikes, Car rental, etc.)
2Cashless trips and multiple in-app payment options
3Fast, reliable rides with an average taxi arrival around 4 minutes
4Know-your-driver details (driver info, rating, experience) before pickup
5Business travel features: company-wide trip view, automated expensing, single monthly invoice, SAP Concur and Amadeus Cytric integrations
6Safety features (Share Your Trip, driver verification) and CO2/sustainability reporting
7Web Booker for client/guest bookings and centralized reporting

Target Customer Industries

Client Results

1Reduced admin time and costs for business travel through centralized invoicing and automated expensing
2Consolidated visibility into trips and spending via company-wide dashboard, monthly statements, and policy controls
3Improved safety and reliability with driver verification and trip-sharing features
4Access to CO2 reports and sustainability data to support CSR targets

Competitive Advantages

1Single Mobility Super App covering taxis, rides, eScooters/eBikes, and car rental across 150+ cities
2Cashless, in-app payments and reduced need for cash handling
3Enterprise-ready: centralized billing, monthly invoicing, and expense integrations (SAP Concur, Amadeus Cytric)
4Safety-focused features and transparent driver information
5Potential driver earning advantages (e.g., low commissions in taxi/ride, optional on-car advertising up to £6,000/year)

Key Benefits

1Access to 7 travel modes in one app

2Fast, reliable transportation with 4-minute average taxi wait

3Cashless trips and flexible payment methods

4Safety features and driver transparency

5Centralized business travel management with invoicing and expense integrations

6Sustainability reporting and CO2 data

Additional Product Information

Product Description

Europe's Mobility Super App that enables users to book multiple mobility options (taxi, ride, eScooters/eBikes, car rental) in 150+ European cities, with unified payments, safety features, and business-focused travel management.

Target Market

Consumers seeking multi-modal urban transport across Europe; enterprises needing corporate travel management; drivers looking to earn via the Freenow platform.

Unique Value Proposition

One app to book all preferred mobility options across Europe, with cashless payments, safety, and integrated business travel management, backed by a wide network of drivers and multi-modal transport partners.

Technical Requirements

Mobile app available on iOS and Android; optional enterprise integrations (SAP Concur, Amadeus Cytric); Web Booker for client bookings; Driver App and Portal for drivers; Go Electric / sustainability features

Pricing Model

Consumer app is free to use; Freenow for Business offers a free company account with features like monthly statements, centralized invoicing, and SAP Concur/Amadeus Cytric integrations; detailed pricing not disclosed in provided content

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