Gentoo Bugzilla

Business Profile

Core Value Proposition

Gentoo Bugzilla provides a bug tracking system for Gentoo's software projects.

Target Customer

Gentoo Linux users and developers who report, search, and manage bugs; project maintainers and administrators.

Key Differentiator

Bot/policy-guided access for automated tools; public bug listings and data feeds; migration status noted (Bugzilla DB migration completed) with ongoing backlog handling and outage updates.

Implementation Timeline

Not specified

Pain Points

1Bugzilla outage-related: BugMail, new accounts, and password resets are currently unavailable
2Mail notifications are temporarily working; backlog recovery is under consideration
3Users must have a legitimate login and may face login/account management constraints during issues

Key Features

1Bug filing, search, browse, and account management (File a Bug, Search, Browse, New Account, Reports, Requests)
2Login with email and password; session can be restricted to a specific IP; cookies required for persistent login
3Bot policy and guidance for automated access (e.g., bots.html) with approved tools (PyBugz, rbot-bugzilla, supybot, bugzilla plugin, Eclipse Mylyn)
4Public bug listings and data feeds (e.g., All bugs with various statuses/resolutions; data/duplicates.rdf; direct bug/attachment URLs)
5Direct URLs for bugs and attachments, plus access to documentation and bug listing links

Target Customer Industries

Key Benefits

1Structured bug reporting and tracking

2Robust search/browse and account management capabilities

3Bot policy and automation support for approved tools

4Direct bug/attachment access and RDF data feeds

Additional Product Information

Product Description

Gentoo's Bugzilla bug tracking system used by Gentoo Linux for reporting and managing issues.

Target Market

Gentoo Linux community—users and developers who report bugs and maintain Gentoo software.

Unique Value Proposition

A publicly accessible, policy-guided bug tracking environment with explicit bot access rules and regularly updated bug listing data feeds integrated within Gentoo Bugzilla.

Technical Requirements

HTTPS required; cookies enabled for login; legitimate login required; supports attachments and RDF data feeds; robots.txt-based access guidance; direct URLs for bugs, attachments, and listings

Pricing Model

Not specified

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