gov.ie

Business Profile

Core Value Proposition

gov.ie provides a centralized official portal for accessing public services and government information in Ireland.

Target Customer

General public and residents of Ireland seeking public services; anyone looking to interact with government departments and access official information.

Key Differentiator

Official government portal that aggregates services and information from multiple government departments, available in English and Irish, with privacy/cookie controls and FormsIE integration.

Implementation Timeline

Not specified in the provided content.

Pain Points

1Broken links reported after a recent migration to a new publishing platform (potential navigation issues).
2Navigating to find specific services across many departments may be complex without a centralized search.
3Some site features rely on cookies and analytics, which may raise privacy/usage considerations for some users.

Key Features

1Central search across services and information (search functionality on gov.ie).
2Directory of departments and services (extensive list of government bodies and publications).
3Multilingual support (English and Gaeilge pages).
4Cookie management and privacy policy disclosures; FormsIE integration for data collection by public bodies.

Target Customer Industries

Decision Makers

1Data Protection Officer
2Chief Information Officer

Client Results

1Improved access to public services and government information through a single portal.
2Centralized gateway to multiple government departments and services.

Competitive Advantages

1Official government authority and central hub for public services.
2Broad coverage across many departments with bilingual support.
3Transparency about cookies, privacy, and data protection (privacy policy and FormsIE information).

Key Benefits

1One-stop access to government services and information

2Official guidance from government departments

3Multilingual support (English and Gaeilge)

4Privacy and cookie management information and policies

Additional Product Information

Product Description

gov.ie is the official website of the Government of Ireland, serving as a central hub for accessing public services and government information.

Target Market

General public in Ireland; government departments and public service organisations that publish on gov.ie.

Unique Value Proposition

An official, centrally managed portal that aggregates government services and information across departments, with multilingual support and built-in privacy/cookie controls.

Technical Requirements

Uses cookies (csrftoken first-party cookie; Matomo analytics mentioned as self-hosted and optionally cookieless); standard browser access required; content is managed via a new publishing platform with some links potentially broken after migration.

Pricing Model

Not specified in the provided content; no pricing information presented.

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