GOV.WALES

Business Profile

Core Value Proposition

GOV.WALES provides Welsh Government services and information for residents and organisations.

Target Customer

Residents of Wales, public sector organisations, businesses, and communities seeking government services, information, and policy updates.

Key Differentiator

Bilingual English/Welsh government portal offering centralized access to a wide range of policy areas, official announcements, publications, and an organisations directory.

Implementation Timeline

Immediate online access; value is available as soon as the page is loaded.

Pain Points

1Users need authoritative, up-to-date information across multiple government departments in one place.
2Access to services and guidance across diverse topics (arts, planning, health, education, etc.) from a single portal.
3Users require reliable, official updates (announcements, publications, statistics) and an easy way to find related organisations.

Key Features

1Centralized topic pages covering many policy areas (Arts, Building and planning, Business, Education, Health, Transport, etc.).
2Announcements, Consultations, Publications, Statistics and research sections.
3Organisations directory (public bodies, advisory groups and companies).
4Multilingual support (English and Welsh) and accessibility features.
5Pages for specific services and topics (e.g., Planning, Public sector, Welsh language regulation, etc.).

Target Customer Industries

Client Results

1Immediate access to official government information and services via a single portal.
2Up-to-date policy announcements, legislation, and publications.
3A directory of organisations and public bodies related to Welsh Government activities.

Competitive Advantages

1Official, authoritative government source of information.
2Bilingual content (English and Welsh) with language toggle options.
3Wide coverage across numerous policy areas in one site.
4Accessibility and a directory of organisations within the public sector.

Key Benefits

1Centralized access to government services and information

2Up-to-date announcements, publications, and data

3Multilingual (English/Welsh) content

4Directory of public sector organisations and bodies

5Accessible government guidance across diverse policy areas

Additional Product Information

Product Description

A government portal providing Welsh Government services and information across a broad range of policy areas, with announcements, publications, and an organisations directory.

Target Market

Residents of Wales; public sector organisations and companies; policymakers and community groups seeking government information and services.

Unique Value Proposition

A bilingual, centralized Welsh government portal that consolidates services, policy updates, publications, and organisational contacts in one accessible platform.

Technical Requirements

Standard web browser; cookies usage (essential cookies) and Javascript for cookie settings; the site is designed for accessibility and multilingual use.

Pricing Model

Not specified in the content; GOV.WALES pages do not list pricing and are presented as public government information.

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