Hamburg.de

Business Profile

Core Value Proposition

[Hamburg.de] provides centralized access to official city information, services, and news for Hamburg residents, businesses, and visitors.

Target Customer

{"Residents of Hamburg","Local businesses","Visitors / Tourists","Media / Journalists"}

Key Differentiator

Official city portal with consolidated access to multiple city authorities (Senate, Bezirke) and services, plus accessibility features (Leichte Sprache, Gebärdensprache) and digital tools (Frag den Michel, Hamburg Mail).

Implementation Timeline

Not specified in the provided content

Pain Points

1Fragmented information across numerous city authorities and departments
2Need for easy access to city services and government information
3Accessibility requirements for diverse users (language, disabilities)

Key Features

1Directory and navigation across city authorities, districts, and services
2News, press releases, and official communications (Presseservice des Senats, Senatskanzlei)
3Tourism, culture, and life in Hamburg content (Sehenswürdigkeiten, Veranstaltungen, Kultur, Tourismus)
4Accessibility features (Leichte Sprache, Gebärdensprache, Barrierefreiheit)
5English language option (EN) and other multilingual content
6Interactive tools and services such as Frag den Michel chatbot and Hamburg Mail

Target Customer Industries

Decision Makers

1Bürgermeister
2Senator
3Mitarbeiter der Senatskanzlei

Client Results

1Not available in the provided content

Competitive Advantages

1Official, authoritative source for city information
2Consolidated access to a wide range of city departments and districts
3Accessibility features (Leichte Sprache, Gebärdensprache) and English language option
4Content spans governance, culture, tourism, and services in one platform

Key Benefits

1Centralized access to city information and services

2Official government source

3Accessible content for diverse users

4Tourism and culture guidance

5News and press communications

Additional Product Information

Product Description

Hamburg.de is the official portal of the Free and Hanseatic City of Hamburg, aggregating information about the Senate, city services, and offerings in culture, tourism, and living in Hamburg.

Target Market

Hamburg residents, local organizations and businesses, visitors seeking city information and services

Technical Requirements

Not specified

Pricing Model

Not specified

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