Hampshire County Council

Business Profile

Core Value Proposition

Hampshire County Council provides a one-stop local government portal that delivers public services across education, social care and health, jobs, waste management, transport, and community services for residents and businesses in Hampshire.

Target Customer

Residents of Hampshire; local businesses; schools and education providers; job seekers; public sector partners seeking council services and information (e.g., births, deaths and ceremonies, school places, permits, reports).

Key Differentiator

A centralized, official government portal offering a broad spectrum of services in a single site with mobile app access (OurHants) and a stated focus on accessibility and self-service options.

Implementation Timeline

Immediate access; users can engage with online forms and services right away

Pain Points

1Accessing multiple council services spread across different pages and sections
2Need to apply for school places, permits, badges, and other services online
3Reporting local issues (potholes, fly tipping, flooding, etc.) and managing requests through the portal

Key Features

1Centralized navigation to a wide range of services (births/deaths, education, social care, transport, waste, etc.)
2Apply for various services (school places, Blue Badge, permits, licences, etc.)
3Report problems and concerns (potholes, flooding, littering, etc.)
4Sign in / Register to access personalised services
5Access via the OurHants mobile app

Target Customer Industries

Decision Makers

1Not specified in the provided content

Client Results

1Improved access to a broad range of public services in one place
2Streamlined applications and reporting processes (e.g., school places, permits, badges)
3Enhanced accessibility and mobile access via the OurHants app

Competitive Advantages

1One-stop hub for multiple council services in a single platform
2Official, government-backed portal for service requests and information
3Mobile access through the OurHants app
4Accessibility commitments and support options (including a formal accessibility statement and contact channels)
5Self-service capabilities for a wide range of services (applications, reports, records, etc.)

Key Benefits

1Extensive range of services accessible in one place

2Online applications and reporting reduce friction and response times

3Mobile access via the OurHants app for on-the-go use

4Accessibility features and support channels for inclusive use

5Direct access to government information and official processes

Additional Product Information

Product Description

A public sector portal delivering education, social care and health services, along with transport, waste management, licensing, permits, and other council services for residents and businesses in Hampshire.

Target Market

Residents, businesses, schools, and public sector partners in Hampshire seeking official council services and information.

Unique Value Proposition

A comprehensive, officially sanctioned local government portal offering a wide spectrum of services in a single platform, with mobile app access and a strong accessibility program to serve a diverse community.

Technical Requirements

WCAG 2.2 AA accessibility status (partial compliance noted); OurHants mobile app; third-party live chat widget; standard online forms and sign-in features

Pricing Model

Not disclosed in the provided content

Companies Solving Similar Problems

Based on matching: problems solved, target roles, key features, industries

ScrapeHero Web Scraping Services

ScrapeHero provides fully managed enterprise-grade web scraping services and data-as-a-service that covers the entire data pipeline—from extraction to automated quality checks, delivery, and even building custom AI models from the data.

Healthcare

Finance

Moonshot Projects (X) / The Moonshot Factory

Moonshot Projects (X) provides a pipeline of ambitious, breakthrough technologies intended to solve the world’s hardest problems by maturing concepts from research to practical, scalable applications.