Harold B. Lee Library

Business Profile

Core Value Proposition

Harold B. Lee Library provides access to a wide library resource ecosystem including physical spaces, databases, research guides, and instructional services for BYU students and staff.

Target Customer

BYU students, faculty, and staff seeking study spaces, research resources, and instructional programs

Key Differentiator

Integration of physical space management (reserve a room, floor maps) with extensive digital resources (databases, guides) and programs (library instruction, exhibits)

Implementation Timeline

Not explicitly specified; services appear available during standard library operating hours (Open Today 7:00 a.m. – 11:45 p.m.)

Pain Points

1Finding available study spaces and rooms
2Accessing a broad set of databases and research guides
3Navigating the library’s services and campus resources

Key Features

1Reserve a Study Room
2Databases
3Research Guides
4Interlibrary Loan
5Library Instruction
6Floor Maps
7Upcoming Events / Exhibits

Target Customer Industries

Decision Makers

1Library Director
2Dean of Libraries
3IT Manager
4Facilities Manager

Client Results

1Access to digital resources (databases, research guides) and physical spaces (study rooms) for academic work
2Participation in instructional sessions and events
3Interlibrary loan access for broader resource needs

Competitive Advantages

1Comprehensive suite of services in one library (spaces, resources, training, and exhibits)
2Multiple service channels (reserve rooms, databases, guides, interlibrary loan, instruction)
3Active programming and exhibitions that support learning

Key Benefits

1Access to databases and research tools

2Room reservations and study spaces

3Interlibrary loan and research support

4Instructional sessions and library programs

5Floor maps to navigate facilities

Additional Product Information

Product Description

University library at Brigham Young University offering access to study spaces, digital resources, floor maps, interlibrary loan, and instructional programs; hosts events and exhibits.

Target Market

BYU students, faculty, and staff seeking academic resources, room reservations, and library programs

Unique Value Proposition

HBLL delivers a unified library experience combining physical spaces, extensive digital resources, and educational programs to support teaching, learning, and research at BYU

Technical Requirements

Floor Maps application requires JavaScript to function

Pricing Model

Not specified

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