Harold B. Lee Library
Business Profile
Core Value Proposition
Harold B. Lee Library provides access to a wide library resource ecosystem including physical spaces, databases, research guides, and instructional services for BYU students and staff.
Target Customer
BYU students, faculty, and staff seeking study spaces, research resources, and instructional programs
Key Differentiator
Integration of physical space management (reserve a room, floor maps) with extensive digital resources (databases, guides) and programs (library instruction, exhibits)
Implementation Timeline
Not explicitly specified; services appear available during standard library operating hours (Open Today 7:00 a.m. – 11:45 p.m.)
Pain Points
- 1Finding available study spaces and rooms
- 2Accessing a broad set of databases and research guides
- 3Navigating the library’s services and campus resources
Key Features
- 1Reserve a Study Room
- 2Databases
- 3Research Guides
- 4Interlibrary Loan
- 5Library Instruction
- 6Floor Maps
- 7Upcoming Events / Exhibits
Target Customer Industries
Decision Makers
- 1Library Director
- 2Dean of Libraries
- 3IT Manager
- 4Facilities Manager
Client Results
- 1Access to digital resources (databases, research guides) and physical spaces (study rooms) for academic work
- 2Participation in instructional sessions and events
- 3Interlibrary loan access for broader resource needs
Competitive Advantages
- 1Comprehensive suite of services in one library (spaces, resources, training, and exhibits)
- 2Multiple service channels (reserve rooms, databases, guides, interlibrary loan, instruction)
- 3Active programming and exhibitions that support learning
Key Benefits
Additional Product Information
Product Description
University library at Brigham Young University offering access to study spaces, digital resources, floor maps, interlibrary loan, and instructional programs; hosts events and exhibits.
Target Market
BYU students, faculty, and staff seeking academic resources, room reservations, and library programs
Unique Value Proposition
HBLL delivers a unified library experience combining physical spaces, extensive digital resources, and educational programs to support teaching, learning, and research at BYU
Technical Requirements
Floor Maps application requires JavaScript to function
Pricing Model
Not specified
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