HelperPlace
Business Profile
Core Value Proposition
HelperPlace provides an online platform that connects employers and domestic helpers across Hong Kong, Singapore, Macau, United Arab Emirates and Saudi Arabia, offering free access for job seekers and no placement fees, with a transparent, middleman-free hiring process.
Target Customer
Families and households hiring domestic helpers (nannies, maids, drivers); domestic helpers/job seekers looking for new roles; maid agencies involved in domestic staffing
Key Differentiator
No middleman; transparent, ethical platform; 100% free for job seekers; direct messaging and a candidate screening/matching workflow; claims of large candidate pool and rapid matching
Implementation Timeline
Value can be realized within days; testimonials indicate hires completed in under 2 days and as fast as about 1 week for some roles
Pain Points
- 1High costs and lack of transparency associated with traditional agency hiring (fees, deductions, opaque processes)
- 2Difficulty finding vetted candidates quickly from a large pool
- 3Navigating local regulations, paperwork, trainings, and association connections related to domestic staffing
Key Features
- 1Post jobs and access a large pool of candidates
- 2Search resumes and screen candidates
- 3Direct messaging and a matching analyzer to compare candidates
- 4Interview and hire with no stress; no middleman
- 5100% free for job seekers and no hidden placement fees
Target Customer Industries
Decision Makers
- 1Employer / Family Head
- 2Maid Agency Manager / Recruiter
Client Results
- 1Faster hiring outcomes with access to a large candidate pool
- 2High user satisfaction reflected by 4.8/5 ratings
- 3Zero placement fees for job seekers and free use of the platform for candidates
- 4Evidence of concrete hires (e.g., drivers) within days to a week
Competitive Advantages
- 1No middleman and direct candidate access
- 2No salary deductions and no placement fees for job seekers
- 3Transparent, ethical platform with regulatory guidance and training resources
- 4Large, active community and global reach (Hong Kong, Singapore, Macau, UAE, Saudi Arabia)
- 5Positive customer feedback (high satisfaction) and success stories
Key Benefits
Case Studies & Success Stories
Recruiting a driver within one week
A client reported HelperPlace helped them connect with more than 10 drivers with valid licenses, and they recruited one of them about a week later (David P.).
Nanny found in under 2 days
A client stated they found a nanny in less than 2 days through HelperPlace, and praised the service for speed and suitability (Ashley Y.).
Additional Product Information
Product Description
An online platform that connects Employers, Maid Agencies and Domestic Helpers in Hong Kong, Singapore, Macau, UAE and Saudi Arabia; enables posting jobs, searching resumes, screening candidates, and direct messaging with a focus on transparency and no fees for job seekers.
Target Market
Families and households seeking domestic helpers; domestic helpers/job seekers; maid agencies operating in HK, SG, Macau, UAE, and Saudi Arabia
Unique Value Proposition
Ethical, transparent, middleman-free platform that provides broad access to candidates, free services for job seekers, and tools to streamline hiring and regulatory awareness
Technical Requirements
Available on Google Play and App Store
Pricing Model
100% free for job seekers; no placement fees; no hidden charges for candidates
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