Heroku AI PaaS
Business Profile
Core Value Proposition
Heroku AI PaaS delivers a cloud-native application platform that helps developers build, deploy, and scale AI-powered applications with managed inference and agents, integrated data services, and a broad ecosystem—all within the trusted Heroku/Salesforce environment.
Target Customer
Developers and engineering teams building cloud-native applications, including those integrating with Salesforce and broader partners in the Heroku ecosystem.
Key Differentiator
An AI-focused PaaS with built-in managed inference and agents (MCP) and Model Context Protocol support, offered on a fully managed container platform with polyglot language support and a large ecosystem of add-ons, all within the Salesforce-backed Heroku environment.
Implementation Timeline
Onboarding is supported via pilots and partnerships; deployment and scaling can be triggered quickly (e.g., instant scaling with a single click or command, rapid deployment workflows via Git/GitHub/Docker).
Pain Points
- 1Complexity in tools, data silos, and systems hindering delivery of engaging customer experiences.
- 2Cognitive load on developers from technology complexity and context switching, slowing AI adoption.
- 3Operational friction and scaling challenges when building and modernizing AI-enabled applications.
Key Features
- 1Managed Inference and Agents (MCP) for AI app development and deployment
- 2Polyglot language support and a fully managed container platform with dynos
- 3Fully managed data services including Heroku Postgres, Key-Value Store, and Apache Kafka on Heroku
- 4Extensive ecosystem with 200+ fully managed add-ons and buildpacks
- 5Git/GitHub/Docker deployment workflows and one-click scalability
Target Customer Industries
Decision Makers
- 1Senior Software Engineer
- 2CTO
- 3Founder
Client Results
- 1{"title":"Customer Story: Watch Duty","description":"Used Heroku to provide real-time wildfire alerts, achieving 100% uptime and scaling effortlessly during crises."}
- 2{"title":"Salesforce OrgFarm: Boosting Developer Productivity with Heroku and AI","description":"Salesforce scaled developer productivity for 15,000 engineers using Heroku and advanced AI solutions."}
Competitive Advantages
- 1Fully managed platform reduces server, hardware, and infrastructure maintenance
- 2AI-focused capabilities with managed inference and agents (MCP)
- 3Polyglot language support and seamless deployment across popular runtimes
- 4Integrated data services and a large ecosystem of add-ons
- 5Backed by Salesforce/Heroku ecosystem for enterprise-grade features and security
Key Benefits
Case Studies & Success Stories
Watch Duty - Customer Story
Demonstrated 100% uptime and scalable performance for real-time wildfire alerts during crises.
Salesforce OrgFarm: Boosting Developer Productivity with Heroku and AI
Showed productivity gains by supporting 15,000 engineers using Heroku and AI capabilities.
Additional Product Information
Product Description
The Heroku AI PaaS is the Cloud Native Application Platform from Salesforce to seamlessly build and scale any custom service for greenfield app development, modernizing existing apps, and as part of a Salesforce cloud implementation.
Target Market
Developers and organizations building modern, data-driven apps, including those integrating with Salesforce; teams seeking AI-enabled application development and scalable cloud hosting.
Unique Value Proposition
A fully managed AI-focused PaaS that combines managed inference and agents with a polyglot developer platform, extensive data services, and Salesforce-backed reliability, enabling rapid AI app delivery with minimal infrastructure overhead.
Technical Requirements
Supports languages including Node.js, Ruby, Java, PHP, Python, Go, Scala, and Clojure; deployment via Git, GitHub, Docker; managed dynos for scaling; integrates with Heroku Data Services (Postgres, Key-Value Store, Kafka).
Pricing Model
Not disclosed in the provided content
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