IFT (Instituto Federal de Telecomunicaciones)
Business Profile
Core Value Proposition
IFT provides regulatory oversight and administration for telecommunications and broadcasting in Mexico as an autonomous public authority.
Target Customer
{"Concessionaires (telecommunications and radiodiffusion)","Telecommunications and broadcasting operators","Government agencies and institutions","End-users/consumers seeking information on telecom services"}
Key Differentiator
{"Autonomous body with constitutional origin and independent decision-making","Online regulatory tools such as the Ventanilla Electrónica and the SEAI","Public transparency and information management through the Registro Público de Telecomunicaciones and other public portals"}
Implementation Timeline
SEAI launched 16 November 2022; Ventanilla Electrónica available 24/7; many information portals and dashboards exist as part of ongoing operations.
Pain Points
- 1Complex, lengthy regulatory processes for licenses, concessions, and compliance
- 2Need for transparent access to regulatory decisions, resolutions, and public information
- 3Fragmented information and procedures across multiple units; need for centralized online access
Key Features
- 1Ventanilla Electrónica for electronic registration and processing of procedures
- 2Registro de Trámites for tracking regulatory procedures
- 3SEAI - Sistema Electrónico para la sustanciación de investigaciones, procedimientos y trámites
- 4Portal Usuarios with tools such as Conoce tu velocidad, Comparador de Servicios, Simulador de Datos, Mapas de Cobertura
- 5Registro Público de Telecomunicaciones y RPC dashboard for concessions reporting
Target Customer Industries
Decision Makers
- 1Comisionado Presidente
- 2Comisionados
Client Results
- 124/7 access to online electronic window for procedures (Ventanilla Electrónica)
- 2Public access to regulatory information, resolutions and publications
- 3Interactive dashboards (e.g., RPC) showing quality indicators of fixed and mobile internet and mobile telephony
Competitive Advantages
- 1Independent autonomous status with legal personality and own patrimony
- 2Extensive online tools for regulatory processes and public information
- 3Public transparency requirements and accessible information through SIPOT/Transparency portals
Key Benefits
Case Studies & Success Stories
Registro Público de Concesiones (RPC) – Tablero interactivo de calidad de servicio
Reporte de resultados y tablero interactivo con información sobre la calidad del servicio de Internet fijo y móvil y de la telefonía móvil.
Additional Product Information
Product Description
Autonomous regulatory authority overseeing telecommunications and broadcasting in Mexico, responsible for licensing, regulation, and oversight; provides online portals (Ventanilla Electrónica, SEAI, RPC) and publishes information and decisions.
Target Market
Concessionaires and operators in telecommunications and broadcasting, government agencies, and end-users seeking telecom information and regulatory guidance
Unique Value Proposition
Autonomy, comprehensive online regulatory infrastructure, and broad transparency through structured information access and online services.
Technical Requirements
Online access to SEAI and Ventanilla Electrónica; interfaces for data and regulatory information; dashboards and public registries.
Pricing Model
Not specified in available content
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