Inkling Platform
Business Profile
Core Value Proposition
Inkling Platform provides frontline employee training to help your business confidently serve your customers, your way.
Target Customer
Frontline workers; Training teams and L&D professionals responsible for onboarding, enablement, and on-the-job learning across large organizations
Key Differentiator
Consumer-grade mobile learning experience paired with enterprise-grade control, plus Habitat for rapid content authoring and a scalable, integrated platform (including InkForms, Learning Pathways, and InkConnect integrations)
Implementation Timeline
Not specified in provided content
Pain Points
- 1Onboarding
- 2Reducing turnover
- 3Compliance and Digital SOPs
Key Features
- 1Knowledge & Training platform components (Learning Pathways, InkForms, Mobile Learning)
- 2Habitat for intuitive, collaborative content authoring with faster content creation
- 3InkForms for mission-critical operational workflows
- 4Learning Pathways for structured courses with trainer sign-off and automated assignments
- 5Integration capabilities (InkConnect) including xAPI, HRIS, LMS, CRM
- 6Reporting & Analytics for real-time insights and business outcomes
Target Customer Industries
Decision Makers
- 1Principal Learning & Development Analyst
- 2Director of Learning Technologies
- 3Director, Learning Experience, Design & Technology
- 4Senior Director of Menu Process, Training and Integration
Client Results
- 10% Increase in Sales for New Product
- 2$0M Labor Savings from Improved Onboarding
- 30% Increase in Sales Productivity
- 430% Reduction in Learning Content Authoring Time
Competitive Advantages
- 1Mobile-first, consumer-grade learning experience with enterprise-scale governance
- 2Rapid content creation and updates via Habitat (up to 60% faster development)
- 3End-to-end platform: content authoring, learning pathways, mobile delivery, analytics, and integrations
- 4Strong integration capabilities (xAPI, HRIS, LMS, CRM) via InkConnect
Key Benefits
Case Studies & Success Stories
Christus Health Scales Up Content Authoring
Christus Health utilized Echo360 (part of The Echosystem) to greatly improve content-authoring capabilities with hundreds of content authors and template distribution across the organization with only two clicks.
Jack in the Box Leveled Up with Inkling (Jenius)
Training is critical to process and menu innovation; powered by Inkling, Jenius enables delivery of the right knowledge and training to 60,000+ team members, driving a consistent customer experience.
Additional Product Information
Product Description
Inkling provides frontline employee training and knowledge content through a modern learning experience platform with modules for content authoring (Habitat, InkForms), structured learning paths, mobile access, and real-time analytics, plus integration capabilities to connect with existing systems.
Target Market
Organizations with frontline workforces needing rapid on-the-job training, onboarding, compliance, and operational knowledge, across industries such as Healthcare, Retail, Education, Life Sciences, and Manufacturing
Unique Value Proposition
A unified, mobile-friendly learning platform that combines rapid content authoring, structured learning pathways, and rich analytics, with deep integrations to fit into existing enterprise ecosystems and enable training at scale for frontline workers
Technical Requirements
Integrations via InkConnect (including xAPI, HRIS, LMS, CRM); mobile-friendly delivery; supports content authoring and publishing across devices
Pricing Model
Pricing plans exist on the site; detailed pricing information is not provided in the content supplied
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