Lazada Singapore

Business Profile

Core Value Proposition

[Lazada Singapore] provides effortless online shopping with better prices and free island-wide shipping through LazMall and RedMart.

Target Customer

Singaporean online shoppers seeking a wide range of products (electronics, fashion, groceries, home and living) with easy checkout, vouchers, and free shipping.

Key Differentiator

100% authentic products through LazMall; island-wide free shipping; 15-day hassle-free returns; multiple payment options including Lazada Wallet and DBS PayLah!; integrated platform combining LazMall and RedMart for groceries.

Implementation Timeline

Not specified in the provided content

Pain Points

1Authenticity concerns for online purchases (addressed by LazMall's 100% authentic products).
2Shipping costs and delivery logistics (addressed by island-wide free shipping).
3Returns and refunds hassles (addressed by 'fuss-free' 15-day returns).

Key Features

1LazMall offering 100% authentic products.
2Island-wide free shipping and fuss-free returns (15 days).
3RedMart online grocery platform.
4Multiple payment methods including debit/credit cards, DBS PayLah!, and Lazada Wallet.
5Lazada app with exclusive vouchers and personalised recommendations.

Target Customer Industries

Decision Makers

1Head of E-commerce
2Procurement Manager
3Category Manager
4Marketing Manager

Client Results

1Not specified in the provided content

Competitive Advantages

1LazMall offers 100% authentic products.
2Island-wide free shipping and easy returns.
3Multiple secure payment options including Lazada Wallet.
4Integrated platform with vouchers and promotions across LazMall and RedMart.

Key Benefits

1Better prices and deals through vouchers and campaigns.

2Free island-wide shipping.

3100% authentic LazMall products.

415-day returns and hassle-free refunds.

5Secure, flexible payment options and a convenient app experience.

Additional Product Information

Product Description

Leading online shopping platform in Singapore offering LazMall and RedMart, with free shipping, vouchers, and a wide range of products across electronics, fashion, groceries, and home goods; emphasizes authenticity, security, and convenience.

Target Market

Singaporean consumers shopping online for electronics, fashion, groceries, home goods, and more.

Unique Value Proposition

Always The Better Price & Free Shipping with LazMall's authenticity guarantee.

Technical Requirements

Not specified

Pricing Model

Free shipping; price discounts via vouchers and campaigns; returns policy

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