Lazada Singapore
Business Profile
Core Value Proposition
[Lazada Singapore] provides effortless online shopping with better prices and free island-wide shipping through LazMall and RedMart.
Target Customer
Singaporean online shoppers seeking a wide range of products (electronics, fashion, groceries, home and living) with easy checkout, vouchers, and free shipping.
Key Differentiator
100% authentic products through LazMall; island-wide free shipping; 15-day hassle-free returns; multiple payment options including Lazada Wallet and DBS PayLah!; integrated platform combining LazMall and RedMart for groceries.
Implementation Timeline
Not specified in the provided content
Pain Points
- 1Authenticity concerns for online purchases (addressed by LazMall's 100% authentic products).
- 2Shipping costs and delivery logistics (addressed by island-wide free shipping).
- 3Returns and refunds hassles (addressed by 'fuss-free' 15-day returns).
Key Features
- 1LazMall offering 100% authentic products.
- 2Island-wide free shipping and fuss-free returns (15 days).
- 3RedMart online grocery platform.
- 4Multiple payment methods including debit/credit cards, DBS PayLah!, and Lazada Wallet.
- 5Lazada app with exclusive vouchers and personalised recommendations.
Target Customer Industries
Decision Makers
- 1Head of E-commerce
- 2Procurement Manager
- 3Category Manager
- 4Marketing Manager
Client Results
- 1Not specified in the provided content
Competitive Advantages
- 1LazMall offers 100% authentic products.
- 2Island-wide free shipping and easy returns.
- 3Multiple secure payment options including Lazada Wallet.
- 4Integrated platform with vouchers and promotions across LazMall and RedMart.
Key Benefits
Additional Product Information
Product Description
Leading online shopping platform in Singapore offering LazMall and RedMart, with free shipping, vouchers, and a wide range of products across electronics, fashion, groceries, and home goods; emphasizes authenticity, security, and convenience.
Target Market
Singaporean consumers shopping online for electronics, fashion, groceries, home goods, and more.
Unique Value Proposition
Always The Better Price & Free Shipping with LazMall's authenticity guarantee.
Technical Requirements
Not specified
Pricing Model
Free shipping; price discounts via vouchers and campaigns; returns policy
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