Business Profile
LiveAgent provides an all-in-one, multi-channel help desk and customer service software that centralizes tickets, live chat, social media, call center, and knowledge base to improve response times and customer satisfaction.
{"Customer support teams","Customer service departments","Startups and SMBs seeking omnichannel support","Teams looking for an all-in-one help desk solution"}
All-in-one omnichannel platform with 130+ features and 200+ integrations, fastest setup, 24/7 support, no setup fee, and a 30-day free trial (no credit card required). Claims of being the fastest implemented/help desk solution and strong emphasis on quick onboarding.
{"implementation":"Fastest setup/implementation reported; multi-channel help desk can be set up within minutes","value_delivery":"30-day free trial to experience the platform"}
A case study featuring an electronics wholesale and distribution business and how LiveAgent impacted their customer service
A case study showcasing LiveAgent helping a travel arrangements provider improve support
LiveAgent is a simple customer support software for teams, delivering an omnichannel help desk with ticketing, live chat, social media, a built-in call center, and a knowledge base.
Businesses of various sizes needing centralized, multi-channel customer support and help desk functionality
A single, omnichannel help desk with extensive features and integrations, rapid setup, transparent pricing, and 30-day free trial
Cloud-based, web-accessible platform with regional data center options (Americas, Europe, Asia); supports 200+ integrations; trial available without credit card; signup flow includes subdomain and region selection
Subscription-based pricing with monthly plans and a 30-day free trial; tiers include "$15 month (Small business)", "$29 month (Medium business)", and "$49 month (Large business)" with annual or monthly billing
Based on matching: problems solved, key features, industries
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