ManageEngine IT Management Suite

Business Profile

Core Value Proposition

ManageEngine provides enterprise-grade IT operations, cybersecurity, and service management software to monitor, manage, and secure your IT infrastructure.

Target Customer

{"IT operations teams","IT administrators","Managed Service Providers (MSPs)","Security teams"}

Key Differentiator

AI-powered IT management solutions across a wide set of domains (IAM, ITSM, ITOM, UEM, SIEM, analytics) with a unified platform and MSP-focused offerings.

Implementation Timeline

Not specified in content; 30-day free trial available

Pain Points

1Securing business IT environments
2Ensuring high availability and uptime
3Keeping customers and employees satisfied with IT services

Key Features

1Identity and access management (Active Directory & M365 management, MFA & SSO, Zero Trust, PAM)
2Unified service management (IT service delivery, IT asset management, customer support)
3Unified endpoint management and security (Desktops, Servers, Mobile devices, Browsers)
4IT operations management & observability (Observability, AIOps, DEM, Applications, Infrastructure, Network)
5Security information and event management (Log management, Security auditing, Threat detection and response, UEBA)
6Advanced IT analytics (AI-powered insights, IT data correlation, Capacity planning)
7Low-code app development (Workflow automation, Custom apps, Business process management)
8IT management for MSPs (RMM, UEM, ITSM, ITOM, IAM, SIEM)
9Cloud solutions for enterprise IT (Cloud-ready, Cloud-native)

Target Customer Industries

Client Results

1In one case, SLA compliance increased by 70% using Applications Manager and Analytics Plus
2LaBella Associates secured critical data and simplified IT using ManageEngine tools
3Customers report improved log management with Log360
4ECSO 911 improved efficiency and security in southern Oregon with ManageEngine

Competitive Advantages

1AI-powered IT management and analytics (AIOps, AI-powered insights)
2Unified platform spanning IAM, ITSM, ITOM, UEM, SIEM, and analytics
3 MSP-focused offerings (RMM, UEM, ITSM, ITOM, IAM, SIEM)
4Cloud-ready and cloud-native deployment options
5End-to-end coverage for desktops, servers, networks, applications, and endpoints

Key Benefits

1Centralized visibility and control of IT infrastructure

2Improved security and identity governance across environments

3Enhanced operational efficiency and faster service delivery

4Better decision-making through AI-powered analytics

5Flexible deployment for on-premises and cloud environments

Case Studies & Success Stories

LaBella Associates secures critical data and simplifies IT with ManageEngine’s integrated tools

Case #1

LaBella Associates secures data and simplifies IT operations using ManageEngine’s integrated tools.

Europe ensures uptime with Applications Manager increases SLA compliance by 70 percent using Analytics Plus

Case #2

Applications Manager and Analytics Plus helped Europe achieve higher uptime and a 70% improvement in SLA compliance.

Watch now uses Log360 to solve log management challenges

Case #3

Watch Now leverages Log360 to address log management challenges.

How ManageEngine helps ECSO 911 safeguard southern Oregon with efficiency and security

Case #4

ECSO 911 enhances efficiency and security in southern Oregon using ManageEngine solutions.

Additional Product Information

Product Description

A unified suite of IT operations, security, identity, and service management software designed to monitor, manage, and secure IT infrastructure across on-premises, cloud, and hybrid environments.

Target Market

Enterprises and MSPs seeking comprehensive IT operations, security, and service management solutions

Unique Value Proposition

An AI-powered, unified IT management platform that covers IAM, ITSM, ITOM, UEM, SIEM, and analytics, including MSP-specific offerings and cloud-ready capabilities

Technical Requirements

Supports Active Directory & M365 management; MFA & SSO; Zero Trust; PAM; designed for on-premises and cloud deployments; endpoint, server, mobile, and browser management

Pricing Model

Free 30-day trial with access to all premium features; pricing details not provided in content

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