MatterHackers

Business Profile

Core Value Proposition

MatterHackers provides a comprehensive platform delivering 3D printers, filaments, resins, CNC machines, laser cutters, and related services to power digital manufacturing for professionals, educators, and hobbyists.

Target Customer

Professionals in manufacturing, education, healthcare, government/defense, and retail; educators; hobbyists; and enterprise clients seeking 3D printing and digital manufacturing solutions.

Key Differentiator

Enterprise-focused offerings (advanced training, extended warranties, dedicated customer success management) plus same-day delivery in LA/OC, a design library, and a broad, brand-spanning catalog of hardware and materials all in one place.

Implementation Timeline

Not explicitly stated; however, same-day delivery and enterprise onboarding options imply near-term value opportunities

Pain Points

1Need for a wide, integrated selection of 3D printing hardware and materials in one place
2Slow or unreliable shipping and procurement for 3D printing supplies
3Lewy/no dedicated enterprise support, training, and success management for large projects

Key Features

1Broad catalog across 3D printers, filaments, resins, CNC machines, and laser cutters
2Same-day delivery option for Los Angeles and Orange County
3Enterprise services including advanced training programs, extended warranty options, and dedicated customer success management
4Design Library and learning resources
5Brand-rich marketplace with items from Formlabs, UltiMaker, Bambu Lab, Glowforge, Artec, and more

Target Customer Industries

Client Results

1Faster prototyping and product development cycles through access to a wide range of tools and materials in one place
2Quicker procurement and deployment with delivery options, including same-day delivery in select regions
3Enhanced STEM education, research, and student projects supported by education-focused content and resources

Competitive Advantages

1One-stop shop for hardware, materials, and services (printers, filaments, resins, CNC, laser cutters, accessories)
2Same-day delivery in the LA/OC region
3Enterprise-focused support (training, warranties, customer success management)
4Access to a wide range of leading brands and products
5Educational resources and a design library to support learning and project development

Key Benefits

1Extensive catalog across 3D printing hardware, materials, and related tools

2Speedy shipping options including same-day delivery in select areas

3Enterprise-focused services: training, warranties, and dedicated account management

4Access to top brands and a broad ecosystem of products

5Educational resources and a design library to support learning and development

Additional Product Information

Product Description

MatterHackers is a retailer and platform offering 3D printers, filaments, resins, CNC machines, laser cutters, and related hardware, plus services and education resources to enable digital manufacturing for professionals, educators, and hobbyists.

Target Market

Manufacturers, educational institutions, healthcare providers, government/defense agencies, retailers, and individual enthusiasts seeking 3D printing and digital manufacturing solutions

Unique Value Proposition

A comprehensive, brand-rich marketplace with enterprise-grade support and rapid delivery options, plus design libraries and educational resources, all under one roof

Technical Requirements

Not specified in content

Pricing Model

Free shipping on orders over $35 in the U.S.; prices shown per product; no universal pricing model disclosed

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