Mayo Clinic

Business Profile

Core Value Proposition

Mayo Clinic provides integrated, patient-centered medical care delivered by a world-class team of specialists, in one place, supported by extensive research and medical education.

Target Customer

{"Patients seeking high-quality medical care (including international patients)","Families of patients","Medical students, residents, and researchers","Donors and supporters"}

Key Differentiator

Integrated, multidisciplinary care team in a single location with a unified medical record; strong track record of top rankings in quality care; long history of innovation and research-to-care translation; global locations and international patient services.

Implementation Timeline

Not specified; implementation and value realization vary by condition and treatment plan. Appointment and care pathways are described as personalized and integrated, but exact timelines are not provided in the content.

Pain Points

1Need accurate diagnosis and effective, personalized treatment options for serious or complex conditions
2Coordination of multiple specialists and therapies in a single care journey
3Access to cutting-edge therapies and clinical trials

Key Features

1Multidisciplinary care teams “under one roof” with a single medical record
2Access to thousands of clinical studies and ongoing medical research
3International patient services and global locations (Arizona, Florida, Minnesota; international care options)
4Patient-centered care with focus on listening to patient goals and delivering tailored plans
5Educational and research ecosystem (medical education programs, research facilities, and clinical trials)

Target Customer Industries

Decision Makers

1Radiation Oncologist
2Division Chair and Surgeon
3Surgical Oncologist
4Medical Oncologist

Client Results

1Access to leading-edge diagnostics and treatments through integrated care and research
2Patients can participate in or benefit from a large portfolio of clinical studies (more than 12,000 clinical studies mentioned in Mayo Clinic materials)
3Patient stories illustrating recovery and improved outcomes (e.g., care enabling a second chance after major injury; at-home recovery following bone marrow transplant)

Competitive Advantages

1Top rankings for quality care; more specialties ranked in the top three than any other hospital in the nation
2Integrated, multidisciplinary environment with a single medical record ensuring wide physician collaboration and communication
3Global reach with international services and locations, including potential international patient access
4Strong link between research and clinical care, accelerating translation of new findings into patient treatment

Key Benefits

1Integrated, team-based care in one location with a unified medical record

2Access to cutting-edge treatments and thousands of clinical studies

3Strong emphasis on patient-centered planning and goal alignment

4Global reach with international services and care options

5Educational and research ecosystem that advances care

Case Studies & Success Stories

Taekwondo grandmaster Maurice Orange gets a second chance after a motorcycle crash

Case #1

A patient story illustrating recovery and care provided by Mayo Clinic after a severe injury

A groundbreaking virtual care program allowed Salvadoran mom Veronica Ciudad-Real to recover at home after a bone marrow transplant

Case #2

A patient story demonstrating remote/post-transplant care enabled by Mayo Clinic programs

Additional Product Information

Product Description

A nonprofit integrated medical group practice offering patient-centered care, research, and medical education across campuses in Arizona, Florida, Minnesota, and international locations.

Target Market

Individuals seeking premier medical care, families, international patients, medical students and researchers, and donors

Unique Value Proposition

Integrated, world-class care delivered by a large, collaborative team with a strong research-to-care pipeline, supported by a long history of innovation and top-quality rankings.

Technical Requirements

Not specified

Pricing Model

Not disclosed; Mayo Clinic is a nonprofit organization that accepts donations.

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