Business Profile
McDonald’s Online Services provides customers with an integrated set of digital tools for ordering, paying, and engaging with McDonald’s restaurants, including Mobile Order & Pay (MOP) for order-ahead and in-person pickup.
Global consumers who order from McDonald’s restaurants using online services, including mobile apps and ordering platforms; users who participate in deals and communications.
A global quick-service restaurant network of independent franchisees combined with centralized online services, enabling local restaurant supply, direct customer ordering, and digital engagement (e.g., MOP, deals, customer care).
A suite of digital tools for McDonald’s customers to interact with the brand online, including ordering for pickup, Mobile Order & Pay, payments, deals, and communications; supported by a network of independent restaurants and franchisees.
Global customers of McDonald’s who use online services to place orders, pay, and receive promotions; restaurants and franchisees relying on the online platform for customer engagement.
Global reach and local execution through independent franchisees, combined with convenient digital ordering and engagement features that foster community connections.
Online services account; compatible device; enabled location services for ordering; a supported payment method; understanding that payments are processed by third-party providers; age requirement of at least 18 for using online services.
Prices are determined by individual restaurants and may vary; taxes and fees as required; offers/deals subject to availability; refunds at the discretion of the restaurant; price discrepancies should be resolved with the restaurant.
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