Business Profile
Messenger Communication Platform (MCP) by MessengerPeople provides professional cross-channel Messenger communication and automation for businesses.
{"Businesses and brands that want to communicate with customers via messaging apps","Customer service teams seeking multi-channel support (chat, messaging, and ticketing)","Businesses exploring chatbot automation and human escalation for support and engagement","E-commerce brands looking to engage and assist customers within Shopware or similar shops"}
Unified multi-channel platform with hybrid chatbots and human escalation, integrated ticketing, API access, and Shopware/shop integrations, plus capabilities like MIA (Messenger Information Assistant) and promotional tools.
Not explicitly stated in the content; the platform offers Schnellstart (quick-start) guides and a self-service MCP S package intended for rapid onboarding, but no specific time-to-value is provided.
A platform enabling professional messenger communications across multiple channels with chatbots, automation, ticketing, analytics, and integrations.
Businesses seeking multi-channel messenger engagement for customer service, support, and sales, including e-commerce brands and shops.
Unified, cross-channel messenger platform that combines hybrid chatbots, human escalation, ticketing, and extensive integrations (Shopware, API) to scale customer engagement and support.
API access is available; API Key can be obtained under Settings > Channel > API; supports integration with external systems via API for data exchange and control.
MCP S is a self-service package intended for small businesses with no account management or support; minimum contract length is 3 months; pausing the account costs 99€ per month starting from the next billing date for up to 12 months.
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