National Library Board (NLB) Library & Archives Services

Business Profile

Core Value Proposition

National Library Board (NLB) Library & Archives Services provides access to a national library network, archives, and digital resources to support reading, learning and lifelong learning in Singapore.

Target Customer

General public in Singapore; researchers and academics; educators; students; lifelong learners; families

Key Differentiator

Integrated national library and archives platform combining physical libraries, digitised collections, archives online, and learning pathways with API access (NLBlabs) and mobile app.

Implementation Timeline

Not specified in the provided content

Pain Points

1Limited access to a broad, diverse set of resources (print, journals, eBooks, eMagazines, newspapers, audio-visual) across multiple locations.
2Difficulty discovering and accessing Singapore’s archival materials and heritage online.
3Need for structured learning paths and reliable information literacy resources.

Key Features

1OneSearch and National Library Online; Archives Online for searching archival materials.
2Subscribed Databases and eResources (eDatabases, eJournals, eBooks, eMagazines).
3NLB Mobile App for library access on the go.
4Learning pathways and programs (LearnX, S.U.R.E, National Reading Movement).
5NLBlabs APIs for developers to leverage datasets.

Target Customer Industries

Decision Makers

1Board Members
2Management Team

Client Results

1Increased access to a wide range of resources and archives; enhanced learning experiences; support for lifelong learning and research.

Competitive Advantages

1Comprehensive national library and archives ecosystem with physical locations and extensive digital resources.
2Digitised heritage collections and searchability through Archives Online and National Library Online.
3Learning-centric programs and pathways (LearnX, S.U.R.E, National Reading Movement) and a mobile app for convenience.

Key Benefits

1Wide access to physical and digital resources across Singapore

2Searchable archives and digitised heritage collections

3Learning pathways and lifelong learning support

4Mobile access via NLB Mobile App

5Opportunities to partner, donate, or contribute to the collection

Additional Product Information

Product Description

Integrated library and archives services offering access to physical libraries, digitised collections, archival materials, and learning resources to promote reading, learning, and history in Singapore.

Target Market

General public in Singapore; researchers and academics; educators; students; lifelong learners; families and institutions

Unique Value Proposition

Singapore’s national library and archives ecosystem that combines physical access, extensive digitised heritage, and structured learning pathways with developer-friendly APIs and mobile access.

Technical Requirements

Not specified in the provided content

Pricing Model

Not specified in the provided content

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