National Records of Scotland (NRS)
Business Profile
Core Value Proposition
National Records of Scotland provides access to Scotland’s people and history by collecting, preserving and publishing information, offering registration services, archives, statistics, and learning resources to inform current and future generations.
Target Customer
Researchers, genealogists, individuals seeking vital records (births, deaths, marriages, civil partnerships), educators, public authorities, and organizations requiring archival records for research or reference.
Key Differentiator
One of Scotland’s five national collections; archives span from the 12th century to the present; over 100 million records; operates Scotland’s People as the official Scottish genealogy resource; provides comprehensive registration, archive, and data services in one national institution.
Implementation Timeline
Access to online resources (e.g., Scotland’s People, online catalogues) can be immediate; other services (ordering certificates, updating entries, name changes) involve processing times as indicated on respective service pages. Specific timelines are not provided in the content.
Pain Points
- 1Need to obtain copies of vital records (births, deaths, marriages, civil partnerships) and update/register entries.
- 2Need access to historical records and archives, either in person (search rooms) or via online catalogues/digital records.
- 3Need guidance on registration processes (including name changes, gender recognition, adoptions) and on managing or transferring archival records for public authorities.
Key Features
- 1Registration services for life events (births, deaths, marriages, civil partnerships) and updating entries.
- 2Ordering certificates and extracts from registers; information on costs and processing times where applicable.
- 3Access to physical search rooms and selected digital records; NRS online public catalogue; Scotland’s People genealogy resource.
- 4Extensive archival resources including records from the 12th century, policy guidance, and information on record management and conservation.
- 5Public authorities can learn how to send, manage, and transfer archival records; adoption and care records information; various guides and policies.
Target Customer Industries
Client Results
- 1Users gain official access to vital records and certificates, enabling life events verification and family history research.
- 2Researchers and genealogists can leverage Scotland’s People and other catalogues to build historical and genealogical insights using over 100 million records.
- 3Public authorities and individuals can rely on authoritative archival records and guidance for records management and compliance.
Competitive Advantages
- 1Authoritative, national-level resource with a history spanning centuries.
- 2Extensive collection (over 100 million records) and multiple integrated services (registration, archives, statistics, learning).
- 3Official genealogy resource (Scotland’s People) and access to major catalogues and archives.
- 4Support for both individual researchers and public authorities with guidance on records management and transfers.
Key Benefits
Additional Product Information
Product Description
The National Records of Scotland collects, preserves and publishes information about Scotland’s people and history, maintains and updates register entries, and provides access through registration services, archives, statistics and learning resources.
Target Market
Researchers, genealogists, individuals seeking vital records, educators, public authorities and organizations requiring archival records.
Unique Value Proposition
A national archival and registration authority—one of Scotland’s five national collections—with century-spanning records (from the 12th century), over 100 million records, and integrated access via Scotland’s People and multiple data/archive services.
Technical Requirements
Not specified in the provided content.
Pricing Model
Pricing information is not fully specified; examples include costs for certificates/extracts and processing times for name changes, as indicated on related pages.
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