NETELLER
Business Profile
Core Value Proposition
NETELLER provides a digital wallet that makes managing your money quick, easy and secure, enabling online payments, money transfers and crypto trading.
Target Customer
Individuals who pay online and transfer money globally (online shoppers, people needing easy online payments and international transfers), plus businesses seeking payment solutions and payouts (merchants/open business accounts).
Key Differentiator
Multicurrency wallet with built-in crypto capabilities, instant online payments, international transfers with competitive rates, and a tiered VIP/FX benefit structure, plus a dedicated mobile app.
Implementation Timeline
Instant for paying online and for money transfers; app-based features available upon sign-in and account setup
Pain Points
- 1Paying online when a debit or credit card may not work (NETELLER offers alternative payment options).
- 2Need fast, secure access to funds and easy money transfers (instant payments; worldwide transfers).
- 3Desire for international money transfers with favorable rates and a multicurrency balance.
Key Features
- 1Pay online
- 2Money Transfer (international and domestic; instant worldwide transfers)
- 3Crypto Buy and Sell (built-in crypto capabilities in the app)
- 4App with multicurrency account balance
- 5NETELLER Net+ Cards (cards as a funding/withdrawal option)
- 6Merchant benefits and business/payment solutions (merchant directory, payouts)
Target Customer Industries
Client Results
- 1Instant, secure online payments
- 2Instant international money transfers with great rates
- 3VIP exchange rate advantages for foreign exchange
- 4Crypto trading capabilities within the app
- 5Low-cost deposit/withdrawal options and broad funding methods
Competitive Advantages
- 1Multicurrency wallet with built-in crypto capabilities
- 2Instant online payments (payments are described as instant, secure and free)
- 3International transfers with great rates
- 4VIP foreign exchange fee reductions
- 5Low-cost deposition/withdrawal options and broad funding methods
- 6No personal-use service fee if you login or transact regularly (USD 5 monthly otherwise)
Key Benefits
Additional Product Information
Product Description
NETELLER is a digital wallet that makes managing your money quick, easy and secure.
Target Market
Individuals needing online payments and money transfers; businesses seeking payment solutions and merchant payouts
Unique Value Proposition
A multicurrency digital wallet with instant payments, fast international transfers at competitive rates, built-in cryptocurrency trading, and a mobile app for on-the-go money management
Technical Requirements
Requires signing up; available on iOS and Android; multicurrency account; crypto trading is integrated in-app
Pricing Model
Fees exist for deposits (vary by bank/method; common examples shown as 2.5% for many banks), withdrawals (method-dependent; examples include bank transfer fees, card fees), money transfers (fee per transaction), and cryptocurrency fees (tiered by plan: Standard 1.50%; True 1.50%; Silver 1.40%; Gold/Diamond/Exclusive VIP 1.30%), with a crypto P2P fee of 0.50%. A personal-use account is free if you login or transact at least every 6 months; otherwise a USD 5.00 monthly service fee applies.
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