Business Profile
Orange Assistance provides help and contact for your Orange services and equipment (internet, Livebox, TV, mobile) via chat or phone.
{"Orange customers seeking help with internet and fixed line or mobile services","Subscribers needing guidance for Livebox setup, TV/decoder, or mobile issues"}
A centralized help and contact hub (Aide & contact) with service-specific sections, offering both self-service articles and direct access to advisors through chat or phone, plus a dedicated experience per service (internet/Livebox, TV/decoder, mobile).
Not specified in the content; value appears from immediate access to articles and potential quick contact with advisors, with actual resolution time varying by issue
Aide & contact hub providing installation, usage, and troubleshooting support for Orange services and equipment (Internet/Livebox, TV/decoder, mobile), with access to articles and options to chat or call a conseiller.
Orange customers/subscribers of internet, Livebox, TV, and mobile services
Centralized, service-specific help combined with multi-channel access to both self-service content and human advisors, tailored to each Orange service area
{"No specific technical requirements noted; content and chat access are web-based","Access to articles and contact options through the Orange assistance portal"}
{"Pricing not specified in the provided content"}
Join 2,000+ professionals getting weekly sales intelligence updates from GoAgentic
We’ll map the qualification bar, buyer evidence, outreach, follow-up, booking, and guardrails GoAgentic would propose.
One mission. One approved plan. Every external action attributable.